Rémunération: 55 000 $ à 60 000 $ par année

You are a strong leader with excellent communication, organization, and hospitality skills. You understand front office operations inside and out and know how to create a welcoming and efficient guest experience. If you enjoy leading teams and ensuring smooth daily operations, keep reading.

The Role As the Front Office Manager, you oversee all front desk operations and guest service functions. You support staffing, training, performance, and service standards while ensuring a positive guest experience from arrival through departure. You work closely with hotel leadership to maintain productivity, accuracy, and exceptional service.

What You Will Be Doing

Lead daily front office operations, including staff supervision and scheduling

Train, coach, and develop front desk and guest service team members

Oversee check ins, check outs, reservations, and billing accuracy

Resolve escalated guest concerns and service issues professionally

Ensure compliance with hotel policies, brand standards, and procedures

Monitor financial processes such as cash handling and end of day reporting

Communicate effectively with housekeeping, engineering, and leadership

Support hiring, performance reviews, and team development

Maintain a welcoming, efficient, and service focused front office environment

Why You Will Love It Here

Leadership role with daily guest impact

Opportunities for growth within hotel operations

Supportive, team oriented environment

Ready to Join the Team If you are ready to lead a high performing front office team and deliver exceptional guest service, we would love to meet you. Apply now.

Qualifications

What Makes You You

Previous hotel front office leadership experience required

Strong communication, leadership, and problem solving skills

Organized, dependable, and detail oriented

Comfortable using hotel systems, reporting tools, and front office processes

Able to multitask and maintain professionalism under pressure

Passionate about hospitality and creating excellent guest experiences

Courtyard by Marriott Austin Parmer/Tech Ridge

Find comfort at our hotel in North Austin near Round Rock

For an award-winning stay and a great location just off I-35, choose Courtyard Austin Parmer/Tech Ridge, our hotel in north Austin, for your next business trip or weekend getaway. Our hotel places you in the Tech Ridge Center neighborhood, convenient to Samsung, Tesla, Dell, and IBM. If you're here with a sports team, Round Rock Sports Center and Q2 Stadium are about 10 minutes away. We're also close to The Domain, downtown Austin, and The University of Texas. After a day visiting UT, playing games at Round Rock, or meeting at nearby Tech Ridge companies, return for happy hour at The Bistro. Take a dip in our indoor pool, work out in our 24-hour fitness center, or relax in your room with a mini fridge and smart TV. Start your morning with breakfast and Starbucks® coffee while planning your day with free Wi-Fi. On corporate trips, use our lobby’s media pods or communal tables. Host meetings in a 612 sq ft event space with AV support. Complimentary on-site parking adds convenience and ease throughout your stay.

Adresse	12330 North Interstate Highway 35, Austin, TX 78753
Type de propriété	Hotel
# Emplois	5

À propos de Dimension Hospitality

Great Hospitality doesn't just happen. But it definitely happens here.

Recently celebrating our 35^th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels. Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.