Reservations Agent
Saisonnier Temps plein
Wequassett Resort and Golf Club
Harwich, MA
Publié 2 mars 2026 par EOS Hospitality
Description
The Reservations Agent has additional duties and responsibilities, including:
- Providing excellent customer service to all guests
- Accurately inputting reservation information including rooming lists, internet, travel agency requests and sales department requests
- Accommodating special guest requests, insuring a high level of guest satisfaction
- Understanding the sales strategy of hotel, property, and revenue managements systems
- Processing rooming lists accurately as well as changes and cancellations for group bookings
- Preparing group guest lists prior to arrival
- Aggressively selling guest rooms to maximize room revenue using upselling and yield management technology
- Developing a keen knowledge of all resort features and amenities
The position requires previous customer service experience preferably in a luxury hotel or resort. Excellent telephone, verbal and written communication skills are necessary.
Wequassett Resort and Golf Club is an exquisite 27-acre waterfront resort on beautiful Pleasant Bay. We are known for our award-winning service culture with an unparalleled commitment to go above and beyond for our guests. We offer four restaurants, two pools, two private beaches, boating and sailing, four tennis courts, and championship golf.
Rate of Pay: $20 - $23 / hour
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Wequassett Resort and Golf Club
Relax against a backdrop of the sparkling waters of Cape Cod’s most celebrated destination. Dine by the seaside, or in the cozy embrace of a warm tavern. Stroll the beach while the wind kisses your face, then drift to sleep overlooking the ocean sunset. This is the magic of Wequassett.
| Adresse | 2173 Head of the Bay Road, Route 28, Harwich, MA 02645 |
|---|---|
| Type de propriété | Resort |
| # Emplois | 27 |
À propos de EOS Hospitality
EOS Hospitality is the hospitality division of EOS Investors, a fully integrated investment firm dedicated to identifying and creating value within the hospitality sector. Our portfolio includes hotels and resorts in Maine, Delaware, Washington, D.C., South Carolina, Florida and California.
Make An Impact
BUILD A CAREER AS EXCEPTIONAL AS YOU
Join a community of more than 4,000 ambitious, thoughtful hospitality professionals delivering exceptional guest experiences across the U.S. At EOS, we encourage creativity, ownership, and problem-solving at all levels of the organization, and we are committed to weaving diversity, equity, and inclusion into every aspect of our business.
Other Jobs at Wequassett Resort and Golf Club:
Harwich, MA
Harwich, MA