Assistant General Manager
Temps plein
Fairfield Inn & Suites Montgomery Airport South
Montgomery, AL
Publié 2 mars 2026 par Ascent Hospitality
Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.
Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as an Assistant General Manager!
The Assistant General Manager serves as a key liaison for hotel guests and functions as a right hand to the General Manager, while concurrently supporting Front Office operations and other operating departments such as Housekeeping/Laundry, and Food & Beverage. This position will work in a hands-on capacity to maximize the overall efficiency and profitability of the hotel. Working in close partnership with other department managers and supervisors, the AGM is accountable for directing and coordinating the resources, tasks, requirements, systems and processes related to the hotel’s day-to-day operations, and for creating an energized and positive work environment that results in the delivery of exceptional guest service.
Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as an Assistant General Manager!
The Assistant General Manager serves as a key liaison for hotel guests and functions as a right hand to the General Manager, while concurrently supporting Front Office operations and other operating departments such as Housekeeping/Laundry, and Food & Beverage. This position will work in a hands-on capacity to maximize the overall efficiency and profitability of the hotel. Working in close partnership with other department managers and supervisors, the AGM is accountable for directing and coordinating the resources, tasks, requirements, systems and processes related to the hotel’s day-to-day operations, and for creating an energized and positive work environment that results in the delivery of exceptional guest service.
BENEFITS:
- Competitive Salary!
- Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
- 401k with employer MATCH!
- Paid PTO!
- Uniforms Provided for most positions!
- Team Member Hotel Discount Program!
ESSENTIAL FUNCTIONS:
- Monitor and evaluate all department daily scheduling and activities to ensure the successful operation of hotel facilities, services and amenities.
- Partner with GM to create a positive work environment
- Serve as a support resource for front line staff in all departments.
- Conduct daily walk-through and quality checks to drive exceptional service and guest satisfaction at all points of contact, to include pre-arrival, check-in/check-out, food & beverage, transportation, housekeeping, laundry, banquets, conference services and maintenance.
- Plan, organize and delegate daily operational activities against forecasted business volume.
- Drive effective communication across all departments to ensure consistency, cohesiveness and understanding of objectives and priorities.
- Issue supplies and equipment as needed and participate in regular inventories to ensure proper supply levels.
- Intervene, assist and document instances of guest or employee incidents.
- Approve and process vendor invoices, complete bank deposits, audit cash banks and perform other accounting-related functions as necessary.
- Maintain the integrity of the hotel’s compliance with the company’s safety and security program and ensure adherence to all company and brand policies, practices, procedures and guidelines.
- Fulfill shift(s) as Manager on Duty as assigned.
- Provide management support and coverage in other areas of hotel (as needed)
- Conduct guest services meetings and ensure employees are kept informed
- Train front desk/guest services, night audit staff on all Company and Brand standard programs
- Train front desk/guest services, night audit, staff on rewards programs and requirements
- Establish consistent Standard Operating Procedures Ensure staff is in compliance with Company Appearance and Grooming standards, including .
- Ensure that the staff is in proper uniform including name tags and in good condition
- Respond to all guest inquiries, complaints and special requests.
- Create work environment where staff are motivated, productive and positive
- Track all of corporate accounts
- Oversee smooth operation of breakfast service (as applicable)
- Perform other duties that may be assigned by Supervisor or Manager.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
- A minimum of 2 years’ previous hotel operations and leadership experience, to include successful management of medium to large staff
- Previous experience with a major hotel brand is a plus (i.e. Hilton, Marriott).
- Exceptional service orientation, with keen ability to focus and deliver on guest needs
- Reliable and responsible character, with exceptional follow up and attention to detail.
- Proactive approach, with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction.
- Ability to multi-task and effectively manage numerous priorities within a fast-paced environment.
- Excellent verbal and written communication skills
- Knowledge of Microsoft Office Suite
- Familiar with operation of office equipment e.g.- copier, printer, facsimile machine etc.
- Must be able to work flexible shifts
- Must be able to work without constant supervision.
- Required to work desk shifts as needed.
PHYSICAL DEMANDS:
- Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Must be able to stand or sit for an extended period of time, use arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl.
- The employee frequently is required to walk, climb or balance, talk and hear.
- May be required to regularly lift and/or move objects weighing less than or equal to 25 pounds and infrequently lift and/or move up to 50 pounds.
- Must be capable of effectively using close vision, distance vision, and color vision.
- Able to operate in mentally and physically stressful situations
QUALIFICATION STANDARDS:
- High school education required. College degree preferred to support on-the-job effectiveness.
- Minimum one (2) years in a management role in a hotel required.
- Must be able to effectively lead a team
- Available to work when needed, including weekends, holidays, and nights
- Strong managerial skills required; demonstrated initiative, leadership and team building skills are essential.
EEO Employer
Fairfield Inn & Suites Montgomery Airport South
Our Hotel
The New Fairfield Inn & Suites by Marriott Montgomery Airport is conveniently located off I-65 and is the only Marriott hotel at the Montgomery Regional Airport (MGM). Located on the southern side of historical downtown Montgomery our new Fairfield Inn & Suites by Marriott has all the amenities to ensure your complete satisfaction. Our Custom-designed hotel provides an exceptional guest experience: beautifully appointed guest rooms and king suites. Vivacious color schemes and contemporary furnishings, microwave, mini-fridge, work desk, free wired and wireless HSIA, 32” flat screen TV in every guest room, indoor heated pool, outdoor patio, 24 hour fitness center, board room up to 12 people, business center, social areas and complimentary hot breakfast. Travelers in Montgomery, Alabama will be impressed by the comfort and amenities of our new Fairfield Inn & Suites by Marriott. With easy access to I-65, our hotel is centrally located to downtown Montgomery.
| Adresse | 7560 Mobile Highway, Montgomery, AL 36105 |
|---|---|
| Type de propriété | Hotel |
| # Emplois | 1 |
À propos de Ascent Hospitality
Company Profile
Ascent Hospitality is a vertically integrated hotel development and management company. Our current portfolio consists of over 40 Select Service, and Full Service Hotels comprising over 3000 luxurious rooms in major leisure, business, and convention markets across the United States.
Ascent Hospitality’s Corporate Headquarters is currently located in Buford, Georgia. We have the necessary Corporate structure and proven resource capability developing and operating Hotels all across the United States.
Ascent Hospitality’s development and management expertise covers the full spectrum of hospitality from limited service, extended-stay, historic-boutique to full-service hotels.
Ascent Hospitality has a proven track record in all aspects of the hospitality business including:
- Hotel Development and Construction Management
- Hotel and Restaurant Operations
- Accounting Services
- Hotel Renovation Projects
- Human Resource Management
- Internet Distribution and eMarketing
- Sales & Marketing
- Revenue Management
Our management team has had extensive experience with most major franchises, which recognize Ascent Hospitality for its commitment to excellence.
We have consistently maintained our commitment to building long-term relationships with our franchisors, lenders, and most importantly our guests. It is our commitment to excellence that has provided steady, positive results in a constantly changing economic environment. We have assembled an experienced and entrepreneurial hospitality management team capable of achieving focused objectives. Our senior management has over 50 years of combined experience in all segments of the lodging industry, and has proved highly successful in the pre-opening, new property opening, takeover, re-positioning, and optimization of all hotel operations.
Ascent Hospitality is poised and ready for the ascent. We welcome you to join us.
