🚀 Award-Winning Hospitality Team Seeks Night Auditor | Career-Building Role with Competitive Pay & Benefits 🌙

Rémunération: 15,00 $ à 16,00 $ l'heure

Perks: Franchise Travel Discounts, Vision and Dental Insurance, Voluntary Benefits, 401(k), Daily Pay, PTO, and Free TeleHealth Program

🌙 NOW HIRING: NIGHT AUDITOR 🌙
🛎️ Overnight | Detail-Oriented | Career-Building Opportunity 🛎️

Don’t think of this as just another job… this is so much more.
Join our award-winning hospitality team and step into a role where you’re truly valued, supported, and appreciated. As a Night Auditor, you’ll play a critical role in guest satisfaction and hotel operations—all while building real career momentum in hospitality.

🚀 Why This Opportunity Stands Out:
✨ Career growth & development opportunities
🤝 A positive, team-driven work environment
🏨 Hands-on experience in the hospitality industry
💵 Competitive pay
🌴 Paid PTO
🩺 FREE Telehealth
💰 DAILY PAY through ZayZoon
🦷 Optional benefits: Dental, Vision, STD, LTD & Life Insurance, FSA, Hospital, Critical Illness, 401(k) with company match
✈️ Generous Travel Discounts
💸 Employee Referral Incentives

👉 Bottom line: We invest in YOU.

We are currently seeking Night Auditors available to start immediately—come grow with us!

🛎️ Primary Responsibilities:

Greet and assist guests during overnight check-in and check-out 🌙
Complete guest registrations, secure payments, and verify or adjust billing
Confirm guest information, room rates, and room selections
Create and code electronic room keys 🔑
Assist guests with reservations and requests in a friendly, professional, and timely manner
Address guest concerns by researching and resolving issues to ensure satisfaction 😊
Provide consistent, high-quality guest service
Anticipate guest needs and exceed expectations whenever possible
Implement creative solutions while adhering to brand standards
Run the Night Audit process each night with accuracy and attention to detail 📊
Maintain thorough knowledge of hotel offerings, including:
- Hotel services and amenities
- Room categories and rates
- Packages and promotions
Build strong, professional relationships with guests, clients, and groups
Provide knowledge of the local area to assist guest inquiries 📍

🧠 Skills & Experience:

Guest service experience preferred
Professional, mature, and reliable — a must
Previous hotel experience a plus 🏨
Strong attention to detail 🔍
Team player with excellent organizational skills
Professional written and verbal communication skills

🌈 Equal Opportunity Employer
We proudly provide equal employment opportunities to all employees and applicants and prohibit discrimination or harassment of any kind in accordance with federal, state, and local laws.

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Fairfield Inn & Suites Knoxville Airport Alcoa

Soar into the Smokies at our Knoxville Alcoa Airport hotel!

Brand New Hotel Located in the Springbrook Farm Development less than 1 mile from Knoxville McGhee Tyson Airport (TYS). Located 15 Miles From downtown Knoxville TN, University of TN, Knoxville Convention Center and Knoxville Zoo. Located less than 5 miles from Maryville College, Downtown Maryville and Blount Memorial Hospital. Located within 15 miles of the Tail Of The Dragon, Foothills Parkway and Cades Cove. Located less than 20 miles from the entrance of the Great Smoky Mountain National Park. Conveniently located to all Alcoa, Maryville and Blount County businesses including Arconic (Alcoa Inc.), Denso, Clayton Homes, Newell Brands, Tennessee Air National Guard, Cirrus Aircraft & many more

Adresse	1865 Pauling Street, Alcoa, TN 37701
Type de propriété	Hotel
# Emplois	6

À propos de Gibson Hotel Management, Inc.

Gibson Hotel Management, Inc.

Management | Development | Investments

Gibson Hotel Management, Inc., based in Knoxville, Tennessee, is an award-winning and privately held hotel management, investment, and hotel development company.

We pride ourselves on possessing a lengthy track record of success in addition to espousing the values of integrity, experience, and discipline. As a vertically integrated hospitality company, we leverage our strategic relationships with worldwide industry-leading brands such as Marriott International, Hilton Worldwide, and InterContinental Hotel Group to create value for our investors, team members, and the communities in which our hotels have a presence. We understand that any venture worth pursuing calls for a diverse team of talented and driven professionals working with synergy to achieve bigger goals than any single individual could accomplish.

Our leadership team believes that successful businesses call for systematic strength, - from the process of forming strategic initiatives and engaging in site selection, through thoughtful design and construction, pre-opening marketing campaigns, deploying skilled managerial talent, and providing strong corporate leadership. Our primary goal is to participate in value-creating endeavors for our lodging partners, investors, guests, and team members. We consistently reach our goals through applying our management, development, and investment services on a selective and strategic basis in growing markets nationwide.

We pride ourselves on exemplifying an inviting company culture that welcomes all from many paths of life. We respect our employees and like to know what is going on day to day in order to cultivate an environment that they enjoy and is efficient to them. We love to recognize our staff for achievements and success! The most rewarding part is the return that we invest in our employees to grow them to the next level in their career. We invite you to grow with us as there are many exciting avenues for the future of Gibson Hotel Management, Inc.

Mission Statement:
"We are dedicated to: Our team members by fostering their professional growth... Our guests by providing genuine hospitality... Our partners by generating exceptional returns.

Vision Statement:
"Gibson Hotel Management is a dedicated hospitality company developing and operating successful, highly profitable assets while creating teams of inspirational leaders in our business and communities."

While working at the corporate office you can expect the following:

Competitive Salary
Benefits Including: Heath Insurance and Stipend, Dental Insurance, Vision Insurance, 401(k) with match from GHM, Voluntary Benefits such as: Short- and Long-Term Disability, Critical Illness, Hospital Indemnity. All along with PTO, Daily Pay, and a Free Telehealth Program through Healthiest You!
Cell Phone Stipend
Free use of our office gym

If you embrace the philosophy of Servant Leadership, have an entrepreneurial spirit, and are a team player, Gibson Hotel Management, Inc. is interested in you!

Are you ready to take your career in hospitality to the next level?

JOIN OUR TEAM TODAY!