Guest Service Representative
Temps plein

Hampton Inn Los Angeles-Orange County-Cypress
Cypress, CA

Une propriété de: Dimension Hospitality
Publié 28 février 2026 par Dimension Hospitality

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Rémunération: 17,00 $ à 17,50 $ l'heure

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    Why You Will Love It Here

  • Competitive pay  
  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

    • Strong customer service and communication skills
    • Friendly, positive, and professional presence
    • Comfortable using computers and hotel systems
    • Dependable, organized, and able to multitask
    • Prior hotel or customer service experience is helpful but not required
    • Must be flexible to work any shifts, including holidays and weekends (required).  
  • Hampton Inn Los Angeles-Orange County-Cypress

    Theme park fun, and major firms in Cypress

    We're minutes from I-605 and I-405, less than 10 miles from Disneyland®, and Knott's Berry Farm. Wake up to our free hot breakfast, then head to Huntington Beach, 20 minutes' drive away. We're also close to major firms, like Arrowhead Products, two miles from us, and Boeing Co., about 10 minutes from our door. Unwind in our pool, and enjoy WiFi on us.

    A free hot breakfast is served daily with fresh-baked waffles and hearty oatmeal with toppings.

    Adresse 10900 Yamaha Way, Cypress, CA 90630
    Type de propriété Hotel
    # Emplois 4

    À propos de Dimension Hospitality

    Great Hospitality doesn't just happen. But it definitely happens here.

    Recently celebrating our 35th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels.  Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.


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