Host - Costa Covo

Temps plein

Description

Be part of the opening team for a brand new and exciting culinary destination at the renowned L'Ermitage Beverly Hills. We seek enthusiastic and experienced food & beverage champions to join our team at a stunning new lobby restaurant featuring coastal Italian cuisine.

L’Ermitage Beverly Hills has been a part of the fabric of Beverly Hills since 1975. We embrace the qualities of a warm, welcoming residence with our signature all-suite offering, residentially inspired layouts, unique art collection, top-of-the-line amenities, and service points that feel impossibly (and perfectly) tailored. When you are here, whether as a guest or a team member, you are home.

Overview: Join our esteemed team at L'Ermitage's luxurious new restaurant as a Host, where you will be the first point of contact for our discerning guests. We are seeking a poised and hospitable individual who excels in creating a warm and welcoming atmosphere while maintaining impeccable professionalism.

Responsibilities:

• Greet guests as they arrive at the restaurant with a friendly and courteous demeanor.
• Manage the reservations system efficiently, ensuring accurate seating assignments and timely updates.
• Coordinate with servers, bartenders, and managers to ensure smooth seating and dining transitions.
• Provide guests with menus and offer information about daily specials and promotions.
• Escort guests to their tables and present menus, ensuring a personalized and memorable experience.
• Monitor table rotations and ensure that guests are seated promptly and appropriately according to their preferences and reservation details.
• Manage waitlists during peak dining hours, accurately estimating wait times and providing alternatives or updates as needed.
• Answer incoming calls and assist with inquiries or reservations over the phone.
• Maintain cleanliness and organization of the host stand and lobby area.
• Collaborate with other restaurant staff to ensure exceptional guest service and satisfaction.

Requirements:

• Previous experience as a host/hostess or in a guest-facing role within a luxury hotel or fine dining establishment is preferred.
• Excellent communication and interpersonal skills with a polished and professional appearance.
• Strong organizational and multitasking abilities, with attention to detail.
• Ability to remain calm and composed under pressure, especially during busy dining hours.
• Knowledge of reservation systems (e.g., Resy) and familiarity with restaurant operations.
• Maintain and execute 5-star Forbes and 5 Diamonds AAA standards.
• Availability to work evenings, weekends, and holidays as required by the restaurant's schedule.

Benefits:

• Opportunities for career growth and development within a rapidly expanding hospitality group.
• Health benefits and 401k match for Full-Time Employees.
• Paid Time Off and Holiday Pay for Full Time Employees
• Complimentary Family Meal and Parking

Hourly Rate: $25.10 + Gratuity

Qualifications

Licenses and Certifications

• Required

  Food Handling

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.