People & Culture Executive

Temps plein

A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.

Sea Containers London is seeking a confident and commercially aware People & Culture Executive with strong Employee Relations experience to join our team.

This role is ideal for someone who thrives in a fast-paced hospitality environment, is comfortable managing complex ER cases, and can partner effectively with managers while protecting the business and supporting our people.

You will play a key role in delivering operational HR support, with a strong focus on Employee Relations, compliance, and risk management.

You will be trusted to manage cases with confidence, provide pragmatic advice to managers, and ensure all processes are legally compliant and aligned with company values.

This role is based at Sea Containers London, with regional support required.

• Lead and manage low to mid-level ER cases end-to-end, including investigations, disciplinary hearings, grievances, performance management and absence cases

• Support and coach managers through complex people matters

• Ensure all cases are managed in line with employment law and ACAS best practice

• Draft investigation reports, outcome letters and formal documentation

• Support senior stakeholders with risk-based advice

• Escalate high-risk cases appropriately

• Manage onboarding and probation processes

• Oversee Right to Work compliance and visa tracking

• Coordinate exits and ensure compliant offboarding

• Maintain accurate records in Workday

• Produce ER and people metrics reports

• Support audits and compliance reviews

• Champion engagement initiatives and team activities

• Own engagement calendar and benefits promotion

• Support internal development and training initiatives

• You will be confident, resilient and comfortable operating in a busy hospitality setting.

• Proven experience managing Employee Relations cases independently

• Strong understanding of UK employment law

• Experience drafting formal documentation (investigation reports, outcome letters, settlement discussions etc.)

• Ability to influence and challenge managers constructively

• High emotional intelligence and discretion

• CIPD Level 3 or 5 (or working towards)

• Hospitality or multi-site experience

• Experience supporting senior stakeholders

• Confidence handling sensitive or high-risk case

At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

• Guest experience including dinner and drinks

• 6 complimentary nights a year at any Lore Group hotel

• Lore Group Employee & Immediate Family Rates

• Lore Group Friend and Family Rates

• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery

• 50% discount in Lore Group restaurants and bars

• Discounts in our spa and cinema

• Contribution towards Health - Cash Plan

• 2 days paid volunteering leave per year

• Life Assurance

• Length of service incentives (additional holiday)

• Bespoke training programmes

• Free meals on duty

• Incentives such as Ride-to-Work and season ticket loan

• Quarterly employee award ceremony and company staff parties

• Employee assistance programme

Location: London