Assistant Outlets Manager

Primarily responsible for planning short and long term and the day–to-day operations of the outlets including payroll, scheduling, achievement of sales targets, costs controls, and the training, development and performance coaching of colleagues. We are looking for a person whose desire is to provide exceptional customer service in the restaurant, Lobby Bar and In Room Dining, and lead colleagues to a common goal for the guest, colleague, owner and brand awareness.

What is in it for you:

Competitive Salary
Paid Time Off
Medical, Dental and Vision Insurance, 401K
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities

Rate of Pay: $53,000-$65,000 per annum

RESPONSIBILITIES:

Ensure smooth operation of the outlets
Supervises Restaurant colleagues including the sales and costs of the day to day operation
Ensures that service standards are in place in accordance with Fairmont Hotels and Resorts Food and Beverage standards manual
Establishes and maintains effective employee relations, watches proper staffing levels and labor productivity
Controls stock for daily use in Restaurant to ensure service levels are met
To contribute and focus on the daily growth of the operation through awareness and understanding of VOG, LQA and Employment Engagement Survey
Ensure the delivery of excellent service by maintaining high colleague morale and team spirit and following the Service Essentials
Motivate, lead, coach and monitor the performance levels of all team members
Participate in the training and coaching of new and existing team members
Act as a liaison between the Kitchen, Lobby Lounge and the floor
Actively participate in hotel’s environmental program
To be Health & Safety conscious and actively involved in maintaining a safe work environment
Assists in the development and implementation of Food & Beverage promotions
To complete assigned projects as side duties as required

Qualifications

Previous supervisory experience in a hotel restaurant.
Holds an active ABRA license
ServSafe Certified
Passion for guest service.
Proven leadership skills, which include coaching and training abilities and strong motivational skills.
Problem solving & decision making skills.
Excellent interpersonal & communication skills, team player attitude.
Analytical and detail-oriented.
Product knowledge, including a thorough working knowledge of culinary, wines and other beverages.
Versatility, flexibility and stress management skills.
Degree/Diploma in Hotel or F&B Management an asset.
Computer skills (Excel, MS Office software and Micros preferred)
Must be legally authorized to work in the United States without sponsorship.

Physical requirements:

Ability to stand and walk for extended periods
Frequent lifting and carrying up to 25 lbs
Frequent bending, stooping, kneeling, pushing, and pulling

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Fairmont Washington DC, Georgetown

In one of Washington’s most celebrated luxury addresses, the grand tradition of Fairmont hospitality meets the vibrant energy of Georgetown. Spacious, beautifully appointed rooms and suites. A Lobby Lounge and Courtyard Bar that draw the city’s most discerning guests. Warmth and elegance that make every visit feel like an occasion — and every occasion feel entirely your own. The moment you arrive, you feel it. A hotel alive with the energy of the city — where diplomats and tastemakers, travelers and locals, gather beneath one roof. Attentive, unhurried service. Interiors that reward a second look. And the rare, unmistakable sense that you have chosen somewhere truly significant. Fairmont Washington D.C., Georgetown has been at the center of this city’s social life for decades.

Adresse	2401 M Street NW, Washington, DC 20037
Type de propriété	Hotel
# Emplois	10

À propos de Accor

Present in 100 countries, with more than 4,800 hotels and with more than 704,000 rooms, Accor’s brands offer hotel stays tailored to the specific needs of each business and leisure customer.

The Group’s hotel operations include over 20 complementary brands - from luxury to budget - that are recognized and appreciated around the world for their service quality.

You want it all and you want to grow? You want to be free to choose WHAT, WHEN, WHERE and HOW to learn? There's only one thing to do then… Join the world’s leading school for lifestyle and hospitality. You’re the best of us, so we offer you the best of what we have: lifelong learning, with courses tailored to your career and interest.

You are unique and so is your potential - which is just waiting the right opportunity to grow! Turning learning into a way of life, we encourage learning through communities and social learning. We make it happen by placing all ways of learning like mentoring, peer-to-peer, digital, blended and/or classroom at the heart of your growth.

Our objective is simple: make you grow and give you the spark to unleash your personality so you have a smile on your way to work. As a company, we place people at the heart of everything we do, and this includes supporting the career paths of each one of our 300,000 employees.