Catering and Convention Services Coordinator

Temps plein

Shoreham Hotel

An icon among Washington, D.C. hotels, the Omni Shoreham has hosted presidents, world leaders and inaugural balls since its inception in 1930. Nestled within one of the citys premier residential and diplomatic neighborhoods, this 13.5-acre resort boasts over 100,000 Sq Ft of meeting and event space, 4.5 acres of pristine gardens, outdoor terraces, outdoor pool and health club truly make this the resort hotel of the Nations Capital.

The Omni Shroreham Hotels associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Shoreham may be your perfect match.

The Catering & Convention Services Coordinator is responsible for accurately completing a variety of administrative duties requested by colleagues within the Sales, Catering, and Convention Divisions in order to provide timely and professional service to our guests. ($29.50/hour based on experience)

• Provides administrative support to assist all Sales, Catering, and Convention departments in achieving their monthly revenue goals
• Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.
• Enters group information (sites, resumes) in computer database.
• Assists in generating proposals with information accurate and specific to each client.
• Assists with site inspections.
• Takes detailed inquiry leads and submits to appropriate manager.
• Inputs amenities into computer for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.)
• Communicate general hotel information to potential new clients prior to contracting
• Assist with the proper distribution of details for all events to appropriate departments as provided by the Convention Services and Catering Teams
• Efficient communication of event expectations to all operational departments
• Coordinate internally all support services to ensure successful events
• Coordinate with the appropriate areas in the hotel to resolve any issues, complaints, and problems to ensure customer satisfaction
• Other duties as assigned by Director of Sales and Marketing and Director of Catering & Convention Services.

• Must be able to work alone as well as work well with others.
• Must have good communication skills.
• Must be computer savvy (Microsoft Word, Publisher, Outlook, Express, Excel).
• Previous knowledge of Delphi, Opera and Synergy preferred.
• Previous Hotel and / or administrative experience preferred
• Must have good organizational skills.