Lead Host
Temps plein
Riggs Washington DC
Washington, DC
Publié 29 janvier 2026 par Lore Group
Riggs Washington DC sits on the iconic downtown corner of Penn Quarter’s 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel’s 181 guest rooms offers a playful nod to the building’s legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.
The Lead Host is the first and last point of contact for guests dining at [Restaurant Name], ensuring a seamless and exceptional guest experience across breakfast, lunch, and dinner service. As the face of the restaurant, the Lead Host sets the tone for a warm, professional, and welcoming environment while managing reservations, seating, and guest inquiries with precision. They are also responsible for mentoring the host team, maintaining smooth front-of-house operations, and collaborating with other departments to enhance the guest journey.
Key Responsibilities
Guest Service Excellence:
Greet and welcome guests warmly, ensuring a positive first impression.
Manage reservations and walk-ins efficiently to maximize table turns while accommodating guest preferences.
Address guest inquiries, special requests, and concerns professionally and proactively.
Leadership & Team Support:
Train, mentor, and guide the host team to uphold service standards and maintain consistency.
Lead pre-shift briefings to communicate reservation trends, VIP guests, and other key updates.
Operational Management:
Oversee seating assignments and flow of service to ensure balanced and efficient table management.
Update and maintain the reservation system, including guest notes, preferences, and feedback.
Collaborate with servers, managers, and the culinary team to ensure smooth operations.
Administrative Duties:
Create and manage the host schedule to meet operational needs across all meal periods.
Assist with compiling daily reports, tracking guest feedback, and identifying areas for improvement.
Conduct inventory and ordering of host-related supplies.
Own menu printing
Paper Inventory
Collaboration:
Act as a liaison between the restaurant, hotel front desk, and other departments for cross-functional guest service.
Ensure smooth transitions between meal periods, preparing the dining room for each service.
Hourly wage : $22 - 24
Benefits
At Riggs Washington DC we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
Medical, Dental & Vision Insurance (for full-time employees)
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
10 Days Vacation - Plus every year an extra day
Company Paid Life Insurance 1.5X annual salary
Employee Assistance Program
Referral Incentive
401K with 5% Match
Training and Development Programs
Additional perks via United Healthcare
Complimentary Employee Meals
Employee Recognition programs
Equal Employment OpportunityLore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.
Location: Washington, DC
Riggs Washington DC
| Adresse | 900 F St NW, Washington, DC 20004 |
|---|---|
| Type de propriété | Hotel |
| # Emplois | 11 |
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