Assistant General Manager
Temps plein

Fairfield Inn & Suites by Marriott Harrisburg International Airport
Middletown, PA

Une propriété de: Shaner Hotel Group
Publié 27 janvier 2026 par Shaner Hotel Group

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Job Description

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts. 
  • Focus on achievement of hotel financial goals / budget targets.
  • Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals.
  • Assist in developing long- and short-range financial objectives consistent with property objectives.
  • Ensure that all Shaner and franchise operating standards are followed.
  • Be accessible to guests and employees.
  • Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
  • Handle guest complaints ensuring guest satisfaction. 
  • Assist staff with their job functions to ensure optimum service to guests.
  • Leads all aspects of employee performance to ensure productivity and a quality work environment.
  • Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments.
  • Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections.
  • Other duties as assigned.

Responsibilities

The Assistant General Manager is responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies / procedures and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded.  The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry.  

Qualifications

  • Minimum of one year of management experience in the hospitality industry.
  • Ability to satisfactorily communicate with guests, management and co-workers to their understanding. 
  • High school graduate or equivalent; college degree in hospitality management or business preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of budget preparation and cost controls.
  • Working knowledge of all hotel departments.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  
  • Ability to write routine reports and correspondence.  
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to apply good judgment to carry out instructions.
  • Knowledgeable of the property management system. 
  • Knowledge of local activities and attractions appropriate for clientele. 

Fairfield Inn & Suites by Marriott Harrisburg International Airport

Relax in our hotel at Harrisburg International Airport

Conveniently located at the airport, the new Fairfield Inn and Suites Harrisburg International Airport invites you to enjoy a stress-free travel experience to the Harrisburg area. Once inside our hotel, the guest will relish our state of the art amenities including complimentary high-speed Wi-Fi and 24 hr. business and fitness centers. Start your day off right with our complimentary hot breakfast or enjoy a nightcap at Hub 717 Restaurant & Lounge with bespoke cocktails and classic American fare. Relax in our spacious rooms featuring large workstations with ergonomic chairs, HDTVs and plush bedding. With easy access to the Pennsylvania Turnpike and I-83, our new hotel is the perfect place to stay and visit nearby Harrisburg and Hershey area attractions such as the National War Museum and Hersheypark. Whether you are in town for business or pleasure, let our welcoming staff make you feel at home.

Adresse 4 Terminal Drive, Middletown, PA 17057
Type de propriété Hotel
# Emplois 2

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Une propriété de: Shaner Hotel Group
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