Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
Handle guest complaints ensuring guest satisfaction.
Assist staff with their job functions to ensure optimum service to guests.
Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures.
Other duties as assigned.

Responsibilities
Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.
Qualifications

Minimum one year experience in a similar position. Prior supervisory experience a plus.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent, some college preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Hampton Inn & Suites Destin

At A Glance

Only steps from the sandy beach and beautiful shoreline of the Gulf of Mexico, the friendly Hampton Inn & Suites Destin, Florida hotel offers easy access to many popular Destin attractions and shopping options. Enjoy a fun day go-karting with the kids at the Track Family Recreation Center, ride the water slides at Big Kahuna's Water and Adventure Park and stroll around Harborwalk Village with its unique waterfront stores, tempting restaurants and live entertainment. Upscale shopping is close by. Just a short drive away, the Destin Commons Shopping Center and Silver Sands Premium Outlets offer over 100 different stores including Saks Fifth Avenue Off 5th and Michael Kors.

Every comfortable guest room at this Destin, Florida hotel offers a range of modern amenities and thoughtful touches including a clean and fresh Hampton bed®, an LCD TV, free WiFi and an ergonomic work area. Upgrade to a suite for extra space and amenities.

Join us each morning for Hampton’s free hot breakfast, which includes eggs, waffles and breakfast meat or grab a free Hampton On the Run™ Breakfast Bag, available Monday through Friday, for a quick healthy meal to go. Hold an event in Destin in our flexible meeting room, which features modern A/V equipment and Gulf of Mexico views and stay connected in the free business center. Soak up the Florida sunshine with a swim in the outdoor pool, or work out in the on-site fitness center.