Front Office Agent

Saisonnier Temps plein

Description

Responsibilities/Duties:

• Possesses knowledge of all hotel and marina services as well as hours of operation.
• Greets guests courteously, ability to check guests in and out of the PMS.
• Possesses knowledge of reservation and billing systems.
• Maintains and controls room inventory and availability, coordinates with Housekeeping.
• Possesses knowledge of the property's credit policies.
• Possesses knowledge of products, rates, and special promotions.
• Monitors the arrival emails and responds to guest requests.
• Possesses knowledge of, and uses, emergency procedures.
• Conducts inventory of and restocks supplies.
• Completes checkout procedures for guests.
• Maintains security of guest keys and cash drawer; counts and verifies the cash at the end of each shift.
• Monitors guest accounts and notifies supervisor of any extreme changes to any guest account, or suspicious actions by guests.
• Runs a detailed shift audit by employee, and balances daily work to computers.
• Maintains neatness of front desk work area.
• Performs all other related duties as assigned.

Sun Outdoors Marathon offers:

Competitive Wages

Employee Housing

Paid Vacation Time

7 Paid Holidays

Employer-Sponsored Health Plans

Dental Insurance

Vision Insurance

Disability Insurance

Supplemental Insurance

Life Insurance

401K with Company Match

And Much More

Come Join Our Team...

Equal Opportunity Employer

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