Pool - Towel Attendant
Temps plein
Playa Largo Resort & Spa, Autograph Collection
Key Largo, FL
Publié 13 février 2026 par Shaner Hotel Group
Job Description
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Observes and patrols pool enforcing safety regulations.
- Greet all guests upon arrival, distribute towels, offer assistance with seating. Exceed guest expectations, even the unexpressed.
- Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure guest satisfaction.
- Identify and report defects throughout the pool area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations.
- Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs & collecting soiled towels and trash throughout the shift.
- Facilitate and maintain consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area.
- Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements.
- Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
- Maintain complete knowledge of bar/seat/station/ table numbers, capacity, hours of operation, Caribbean Water sports offerings & proper setup and dress code of the Sandbar and pool area
- Other duties as assigned
Responsibilities
Qualifications
- Some experience in hospitality.
- Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding.
- Ability to count
- High school graduate or equivalent.
- Previous guest relations and/or training.
Playa Largo Resort & Spa, Autograph Collection
ESCAPE TO OUR LUXURY KEY LARGO HOTEL
Located in Key Largo, FL, Playa Largo Resort & Spa is ideally situated within 14.5 acres of lush beachfront property overlooking the sparkling Florida Bay. A destination in itself, our pet-friendly hotel in Key Largo invites you to connect with nature and embrace the Florida Keys island life. Choose from 178 rooms, suites, bungalows and a beach house with Florida Bay and eco-rich island views at our luxury Key Largo hotel. Indulge in delicious cuisine and cocktails at our resort’s restaurants and bars. The Ocean Spa offers a wide selection of healing treatments, massages and wellness services to provide a relaxing getaway. Our island resort places you near popular Florida Keys attractions, including Theatre of the Sea, Dolphins Plus Bayside and John Pennekamp Coral Reef State Park. Ranked among the best resorts in Florida by Conde Nast, there is no better place to relax and play in the sand. Book a stay at our pet-friendly hotel in Key Largo today.
| Adresse | 97450 Overseas Highway, Key Largo, FL 33037 |
|---|---|
| Type de propriété | Resort |
| # Emplois | 14 |
À propos de Shaner Hotel Group
You matter at Shaner Hospitality Management. We constantly strive to attract and retain the best talent in the hospitality industry. We want all of our associates to reach their maximum potential and build amazing careers at the hotels we manage. Together, we all succeed.
With many opportunities ranging from full services hotels in the Florida Keys to select service hotels located in the heart of Columbus, OH, there is no shortage of where this journey will take you. Our front desk agents and housekeepers keep the guests our number priority during their stays with us. Our Food & Beverage teams craft and create such incredible dishes and mouth-watering award wining cocktails to satisfy every guest we encounter.
We invite you to search, apply and begin your career with Shaner Hotels!
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