Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Set up and break down function rooms and event spaces based on group specifications and hotel standards.
Refresh banquet rooms throughout events according to the schedule and service expectations.
Ensure cleanliness, organization, and proper functioning of all banquet equipment and service areas.
Maintain safe food and beverage handling practices in alignment with hotel, brand, and company policies.
Collaborate with team members to provide seamless event service and support.
Respond promptly and professionally to guest needs, delivering outstanding customer service at all times.
Stay knowledgeable about hotel amenities, services, and local attractions to assist guests with inquiries.
Perform other duties as assigned by management.

Responsibilities

Join our dynamic hospitality team, where you'll play a key role in creating memorable experiences for our guests. This position supports the setup, maintenance and breakdown of banquet events while ensuring a clean, welcoming environment that meets both hotel and guest standards.

Qualifications

Prior experience in a similar role within the hospitality or events industry preferred.
Familiarity with banquet room setups (e.g., theater, classroom, U-shape) and standard equipment.
Ability to handle cleaning chemicals safely and follow proper sanitation procedures.
Strong communication and interpersonal skills with a team-first attitude.
Knowledge of local attractions and events is a plus.

Job Type: Part-time

Pay: $16.00 per hour

Work Location: In person

Benefits:

Health insurance
Paid time off
8 Paid holidays
Marriott Hotel Discounts
2 Complimentary night hotel stays per year at any Shaner Hotel property
1 Complimentary meal per shift worked
Located on bus and metro routes.

Buffalo Marriott at LECOM HARBORCENTER

Experience downtown Buffalo like never before at the award-winning Buffalo Marriott at LECOM HARBORCENTER. Boasting an unparalleled location near KeyBank Center within the LECOM HARBORCENTER complex, our hotel is steps away from Buffalo, New York's most popular attractions - from the waterfront and convention center to the nightlife and events of Canalside. Intuitively designed hotel rooms and suites include local artwork, platform beds, spa-inspired bathrooms and terrific views. Panorama on Seven, our hotel restaurant, offers seasonal American cuisine, handcrafted cocktails and views of the Buffalo waterfront. We also feature 6,000 square feet of event space, accompanied by comprehensive planning and catering services. And whether you're at our hotel for business or on vacation, you'll be thrilled with our location in the heart of the Buffalo's flourishing downtown district.