Housekeeping Supervisor
Temps plein
Toftrees Golf Resort
State College, PA
Publié 17 décembre 2025 par Shaner Hotel Group
Job Description
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department.
- Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
- Handle guest complaints ensuring guest satisfaction.
- Train and develop team members and ensure all required training is complete according to standards.
- Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
- Assist staff with their job functions to ensure optimum service to guests.
- Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
- Performs housekeeping, laundry, and houseperson functions whenever necessary.
- Other duties as assigned.
Responsibilities
Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.
Qualifications
- Prior housekeeping experience in the hospitality industry; supervisory experience a plus.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent, some college preferred.
- Bilingual English/Spanish a plus.
- Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment.
Toftrees Golf Resort
Welcome to Toftrees Golf ResortYour Choice for Deluxe Hotels in State College
Nestled within the secluded pine trees of Central Pennsylvania, Toftrees Golf Resort offers guests a unique experience with resort-like hotel rooms and suites, our State College, PA hotel offers full-service amenities; a 4.5-star, 18-hole golf course; and a warm, welcoming staff. At Toftrees Golf Resort, we look forward to being your personal retreat in State College.
| Adresse | 1 Country Club Lane, State College, PA 16803 |
|---|---|
| Type de propriété | Hotel |
| # Emplois | 2 |
Other Jobs at Toftrees Golf Resort:
Toftrees Golf Resort
State College, PA
State College, PA
Une propriété de: Shaner Hotel Group
Temps plein
Il y a environ 3 heures