Seeking an experienced General Manager in beautiful Old Naples, Florida, to lead a fabulous team in a charming tropical setting on the waterfront
Perks: Professional development assistance AD&D insurance 401(k) Health insurance Paid time off Employee discount Vision insurance Dental insurance Life insurance
We are seeking an experienced General Manager to serve as the central leader of daily hotel operations. The ideal candidate is hands-on, service-oriented, and skilled in managing both people and processes, ensuring guests enjoy a warm, seamless, and memorable stay.
Key Responsibilities
- Oversee all day-to-day hotel operations, ensuring smooth functioning across front desk, housekeeping, maintenance, and guest services
- Manage, support, schedule, and mentor staff, fostering a positive and professional work culture
- Ensure an outstanding guest experience from reservation through checkout; handle guest issues with diplomacy and genuine hospitality
- Maintain high standards of cleanliness, property presentation, and safety throughout the hotel
- Coordinate with homeowners in the rental program, maintaining positive relationships and consistent room quality
- Monitor occupancy and revenue performance, and provide daily/weekly financial reporting
- Increase revenue through rate setting, reading trends, and market analysis
- Work with ownership/board on operational planning, improvements, and long-term goals
- Work in conjunction with the Assistant GM to handle condo needs
- Engage in community relations and local tourism partnerships to strengthen the property’s visibility and reputation
- Experience with social media promotion and online presence management
- Assisting our AGM with condo management needs
- Ability to lead our team through implementing changes
- Ability to speak Spanish is appreciated but not required
Qualifications
- Previous hospitality management experience required (hotel, resort, boutique hospitality, or similar)
- Revenue generation, market analysis
- Proven leadership and staff management skills with the ability to motivate and develop a team
- Excellent interpersonal and communication skills; calm, confident problem-solving approach
- Highly organized with strong attention to detail and accountability
- Comfortable working in a hands-on, guest-facing environment
- Familiarity with hotel reservation/property management systems (or ability to learn quickly)
Cove Inn
About the company
The Cove Inn is a beloved, waterfront boutique hotel in the heart of Old Naples, featuring 102 individually owned rooms and suites overlooking Naples Bay. We are an original fixture in Naples located in walking distance to fine shopping, dining, beach and harbors. A favorite of return guests for more than 50 years, our goal is to successfully compete in the highly competitive hotel market in upscale Old Naples, Florida.
Why people like to work here
We place immense value on the character and quality of our team. We are dedicated to creating an environment where associates serve each other, our partners, and the community with kindness and respect, working together toward meaningful shared success. Our tight-knit team structure ensures every voice is heard, fostering a collaborative culture rich with opportunities for career advancement and personal development.
| Adresse | 900 Broad Avenue South, Naples, FL 34102 |
|---|---|
| Type de propriété | Condo-Hotel |
| # Emplois | 1 |
