Location

Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center(OKC Thunder), the Oklahoma Convention Center and across the street from the 70-acre Scissortail Park.

The property includes an all-day dining outlet (Seltzer's Modern Diner), an entertainment sports bar (OKC Tap House), specialty restaurant (Bob's Steak & Chop House), coffee shop (Park Grounds) and a retail outlet (RareBird Gift Shop). Additionally, guests can enjoy a Mokara Spa, fitness center and a rooftop pool and bar (CatBird Seat) complete with a fire pit, outdoor lawn and cabanas. The hotel offers 76,000 square feet of meeting and event space inclusive of a 20,000 square foot ballroom, 10,000 square foot ballroom, and a 4,200 square foot outdoor pre-function space that overlooks the park.

Job Description

Omni Oklahoma City Hotel is seeking a passionate Front Desk Supervisorto join the opening team of this brand new upscale hotel int he heart of Oklahoma City This team member willensure the appropriate checking in and checking out of guests in a courteous and professional manner while maintaining four star/four diamond standards. Additionally, he/she will be responsible handling guest issues and forwarding along as needed.

Responsibilities

• To be thoroughly acquainted with all check-in policies and procedures.

• To be experienced with various guest scenarios.

• To be familiar with all technical equipment related to the Front Desk.

• To be familiar with all hotel facilities and offerings.

• To understand the influence and importance of all departments on the Front Desk.

• Responsible for the training of new associates.

• Must be familiar with shift checklist and be able to run the desk in absence of the Assistant Manager.

• Understand and be able to perform rooms control duties.

• Broad knowledge of Epitome, Synergy and Vingcard systems.

• Familiar with all reservation special packages.

• Understand all radio codes and emergency procedures.

Qualifications

Must have a high propensity for customer service.
Previous cash handling experience required
Previous hotel experience required, front desk experience strongly preferred
Must live within 50 miles of the hotel
Must be able to stand for prolonged periods of time and bend, reach and lift items at least 30 lbs.
May require working overnight shift. Must be fleible to all shifts, including holidays and weekends.
Computer Skills (Synergy, Nucleus, Epitome, Vision, GoConcierge, Microsoft Office)
Must have excellent written and verbal communication skills.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com.

Omni Oklahoma City

OKLAHOMA CITY, OKLAHOMA

ENGAGING EXPERIENCES AT OUR DOWNTOWN OKC HOTEL

Omni Oklahoma City Hotel pays homage to the heritage and culinary prowess of the city. With uninterrupted views of Scissortail Park and the downtown skyline, there’s no better place to spend a romantic getaway, business trip or family vacation. Our hotel in Oklahoma City offers 605 guest rooms and suites near Bricktown. All are outfitted with modern in-room amenities, including Keurig coffee makers and fast Wi-Fi. Discover six dining destinations that showcase the best cuisine in the city. Relax at our rooftop pool and keep up with workouts in our state-of-the-art fitness center. You can also treat yourself to a soothing facial or massage from Mokara Spa before heading out to Paycom Center, Oklahoma City Convention Center or other nearby venues. Stay in the walkable downtown area, with plenty of things to do nearby. You can also host your next meeting or event at the hotel, with 76,000 square feet of available event space.