Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department.
Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well.
Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services.
Suggestively sell menus, which meet the clients’ needs and maximize revenues.
Welcome group contact upon arrival at function and ensure guest satisfaction.
Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking.
Actively solicit and book business following hotel standards.
Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings.
Keep abreast of current market trends and research competitors.
Project a professional image of the hotel.
Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs.

Responsibilities

Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders.

Qualifications

High school graduate or equivalent; college degree in hospitality management or business preferred.
Minimum 1-year prior experience in Sales, Catering or Convention Services.
Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
Ability to speak effectively before groups of customers or employees of organization.
Bilingual English / Spanish a plus.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Familiarity with Sales and Marketing tools.
Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard
equipment.
Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet
Event Orders.
Previous training in the hospitality industry, food service or the culinary fields.
Knowledge of local activities and attractions appropriate for clientele.

Courtyard by Marriott Marathon Florida Keys

Book your escape to Courtyard Marathon Florida Keys, the ideal waterfront location for business, romance or family getaways. Exploring nearby sites, such as local beaches, the Turtle Hospital or the Dolphin Research Center, is easy from our convenient Marathon location. During downtime, splash and play in our hotel's infinity pool with private cabanas. Then watch the sunset and enjoy nightly activities planned by our friendly Marathon staff. Start a new day in the Florida Keys with a workout in our hotel fitness center. Delicious dining is available throughout the day from our two on-site options. Enjoy satisfying breakfasts, refreshing cocktails and other fare inspired by the Florida Keys. Need help planning your wedding or special event? Our experienced staff is on hand, ready to turn your vision into a reality in our picturesque Marathon, Florida, setting. Turn in for the night in a spacious hotel room or suite outfitted with a microwave, mini-fridge, free Wi-Fi and more. Your Florida vacation begins here