Description

Would you like the opportunity to work in a beautiful outdoor setting? Located just 15 minutes north of Santa Barbara , California or 20 minutes south of Buellton, California, El Capitan Canyon Resort may have the opportunity you have been seeking. We offer a luxury glamping environment on 300 acres in a stunning natural environment. As a Resort Ambassador at El Capitan Canyon Resort, you will have the opportunity to work with a dedicated team who help provide a world class guest experience while playing an important role in maintaining the integrity and security of the resort.

Job Summary:

As Resort Ambassador, you will report to our Guest Services Manager. You will work together to…

Greet all visitors, vendors, and contractors directing them to their destinations.
Obtain names and information from our guests entering the resort.
Answer the telephone courteously and relay information provided to the appropriate channels.
Receiving and tracking of packages and mail for resort operations
Note and report unusual occurrences.
Assist with noise complaints, parking issues or other security responsibilities as needed.
Drive the canyon regularly to escort guests, or delivering provisions to our guests in their designated cabins.
Monitor the resort noting any deficiencies, or maintenance issues requiring attention.
Other duties as assigned.

Requirements:

High School Education
Ability to read maps
Good verbal and written communication skills
Good customer service skills
Basic computer proficiency including the ability to use email and internet
Flexible schedule

Benefits:

Paid Family Leave
Health Insurance
Dental Insurance
Vision Insurance
Vacation, Sick and Holiday Pay
Company Basic Life Insurance
Company paid Accidental Death & Dismemberment
Company paid Short Term Disability
Company paid long term Disability
401k Retirement Plan

EOE

We are a drug free workplace. Pre-employment background assessment required.

Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

Hourly Rate: $18-19.00

Remote: No

Housing Provided: No

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

El Capitan Canyon

El Capitan Canyon is a unique resort located 15 miles north of Santa Barbara. El Capitan offers a resort camping experience like no other with our own style of cedar cabins, safari tents, and yurts that cater to the comforts of a hotel but showcase the serenity of the Gaviota Coast.

El Capitan Canyon is also a unique, exciting, and beautiful place to work! El Capitan has a variety of open positions from entry level to experienced candidates, each position offering its own set of skills, experience, challenges, and benefits.

If you love the outdoors and want to gain or grow hospitality experience, please review all of our current open positions and submit an application to join the El Cap team!

Adresse	11560 Calle Real, Santa Barbara, CA 93117
Type de propriété	Hotel
# Emplois	9

À propos de EOS Hospitality

A New Dawn for Hospitality

EOS Hospitality manages a collection of distinctive hotels, resorts and dining outlets across the United States, partnering with owners to maximize the potential of every asset. We believe that exceptional hospitality is a business advantage. By combining strategic operations, revenue optimization, and a guest-centric approach, we create memorable experiences that strengthen performance, build brand loyalty, and drive long-term value. Every decision we make is guided by a commitment to excellence — for our owners, our teams, and the guests we serve.

Make An Impact

Build A Career As Exceptional As You

Join a community of more than 4,000 ambitious, thoughtful hospitality professionals delivering exceptional guest experiences across the U.S. At EOS, we encourage creativity, ownership, and problem-solving at all levels of the organization, and we are committed to weaving diversity, equity, and inclusion into every aspect of our business.