Wedding & Special Events Manager

The Wedding & Special Events Manager serves as the primary planning and on-site contact for weddings and special events at Sun Valley Resort. This role sells, plans, and manages events from initial inquiry through execution while coordinating client needs with the resort’s service departments.

Duties and Responsibilities:

• Handle full-cycle event planning for groups of 15-500 guests including weddings, social functions, corporate events, and nonprofit fundraisers.
• Customize proposals, negotiate contracts, and manage event details including menus, AV, venue setup and floorplan, and budgets.
• Serve as the primary resort representative for assigned events, coordinating details with clients, developing solutions, and providing clear guidance throughout the planning process.
• Prepare and execute Banquet Event Orders and other required operational communication for booked functions.
• Responsible for understanding and working within department policies and procedures such as food minimums, space release policies, and booking guidelines.
• Represent the needs and expectations of the client to all operational departments at Sun Valley Resort.
• Act as the "on-site" contact for assigned events for the duration of the program in conjunction with the Banquets, Set Ups, and AV Departments.
• Work closely with all guests and customers to ensure their event meets or exceeds their expectations.

• Maintain consistently high standards of service, quality, and hospitality for all resort guests.

• Demonstrate complete knowledge of the resort, its services, and local community resources.
• Assist with billing arrangements and all other services as required.
• Create and develop sales strategy for catering only events in non-peak seasons, including but not limited to holiday parties.
• Additional duties as assigned.

Qualifications:

• 3+ years of experience in hotel sales, catering, convention services, or event planning required.
• Proven experience managing both corporate and social events, including meetings, weddings, galas, and large-scale functions.
• Excellent customer service, communication, and problem-solving skills.
• Experience with Opera Sales & Catering, Delphi, or comparable hotel PMS or event management systems preferred.
• Experience with menu development, event coordination, BEO origination and food concepts.
• Excellent organizational skills and ability to manage multiple priorities.
• Proficiency in Microsoft Office applications (Word, Excel and Outlook) with a typing speed of at least 55wpm.
• Flexibility to work a varying schedule, including weekends, holidays, and early or late shifts.
• Strong attention to detail and ability to meet deadlines in a fast-paced environment.
• Must be able to read, write, and communicate effectively in English.
• Valid U.S. driver’s license required.
• Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching.
• Can regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.