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Compensación: 22,00 $ a 23,00 $ por hora

You are a motivated leader with strong operational knowledge and a passion for hospitality. You understand the importance of smooth front office operations, teamwork, and exceptional guest service. If you enjoy problem solving, leading teams, and creating a welcoming environment, keep reading.

The Role As the Front Office / Operations Manager, you oversee daily front office operations and support overall hotel functions. You help manage the guest experience, ensure efficient workflow, and assist department leaders with staffing, training, and performance. You are a visible leader who helps maintain service standards and operational excellence.

What You Will Be Doing

Oversee daily front office operations including check ins, check outs, and guest service

Support staffing, scheduling, training, and coaching of front desk and guest service teams

Assist with service recovery and resolve guest concerns professionally

Maintain accuracy in billing, reporting, and cash handling procedures

Coordinate with housekeeping, engineering, and other departments to ensure smooth operations

Ensure compliance with hotel policies, brand standards, and safety requirements

Assist with inventory, supplies, and operational needs

Support leadership with performance reviews and team development

Act as Manager on Duty as scheduled

Help maintain a positive, professional, and service oriented environment

Why You Will Love It Here

Competitive pay and benefits that support your life inside and outside the hotel

Leadership role with daily operational impact

Opportunities to grow in hotel management and operations

A collaborative team environment where your leadership matters

Ready to Join the Team If you are ready to support hotel operations, lead a strong front office team, and create excellent guest experiences, we would love to meet you. Apply now.

EOE

Qualifications

What Makes You You

Previous hotel front office or operations leadership experience preferred

Strong communication, leadership, and customer service skills

Professional, reliable, and able to lead by example

Organized and capable of managing multiple priorities

Comfortable with hotel systems, reporting, and operational tools

Positive attitude and passion for hospitality

Must be flexible to work any shifts, including holidays and weekends

Homewood Suites by Hilton New Orleans

Pro sports and French Quarter blocks away

Caesar’s Superdome and Smoothie King Center are only four blocks from our front door. Take a 10-minute walk to the French Quarter, home to world-famous dining, shopping, and entertainment. Harrah's Casino is a half-mile away. Enjoy free hot breakfast daily, our indoor pool, a full in-suite kitchen, meeting space, and free WiFi.

Dirección	901 Poydras Street, New Orleans, LA 70112
Tipo de propiedad	Extended Stay
# Empleos	4

Acerca de Dimension Hospitality

Great Hospitality doesn't just happen. But it definitely happens here.

Recently celebrating our 35^th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels. Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.