Houseperson - Banquets & Catering

Tiempo Completo

Essential Job Functions:

• Cleans Function Rooms Prior to Set-up.
• Set up, stock, and maintain meeting rooms.
• Provides required amenities, as dictated by Banquet Department Standards.
• Refreshes meeting rooms during and in-between meal and coffee breaks.
• Break down meeting rooms as soon as possible after the end of function.
• Completes Special Projects as directed by department management.
• Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, sleeping rooms, or suites.
• Cares for banquet equipment.
• Accommodates special customer needs, hanging banners for meetings and food/beverage functions.
• Respond to last-minute requests and communicate changes to appropriate departments.
• Must follow all details as described on Banquet Event Orders (BEO’s).
• Fulfills assigned tasks to ensure that function rooms meet all requirements reflected on the daily worksheets are met.

• • Walls, baseboards, and light fixtures cleaned.
  • Room to be vacuumed thoroughly.
  • Drapes to be hung properly.
  • Lighting and temperature control to client's request.
  • Banquet equipment.
  • Tablecloths and skirting to be cleaned and pressed.
  • Uniformity among all set-ups in accordance.

• Ensures that cleanliness and order of all storage and back of house areas is to ensure a productive, safe and energy-conserving work environment.
• Responsible for adhering to hotel policies and procedures, as well as all associate safety trainings.
• Attend department meetings and other company required trainings.
• Complete other duties as assigned by management.

Qualifications:

• Minimum of 2 years previous banquet experience in a high volume, upscale hotel required.
• Must have exceptional guest service skills.
• High School Diploma required.
• Must be willing to work a flexible schedule, including weekends, holidays, and evenings.
• Must have excellent interpersonal and communication skills.
• Must have a strong attention to detail, be able to make quick decisions and possess good judgment.
• Ability to multitask and portray a friendly demeanor in a fast-paced environment.
• Must consistently demonstrate a teamwork-oriented and positive attitude.

Physical Requirements:

• Must be able to walk, sit, stoop, kneel, crouch, crawl, and use hands and arms.
• Must be able to push, pull, stoop, bend and lift items of significant weight, up to 50lbs minimum.

Working Environment:

• Interior and exterior or resort property depending on location of events, bar areas, storeroom.
• Exposure to various hazardous chemicals.
• Exposure to food items and beverages.

Tools & Equipment:

• Risers’ set-up, service carts, dance floor, stages, air walls, chair dollies.