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Compensación: 10,00 $ a 11,00 $ por hora

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

Greet guests and provide friendly, helpful service

Assist with check ins, check outs, room assignments, and reservations

Answer guest questions and resolve issues promptly

Operate the front desk system and process payments

Communicate with housekeeping and other departments

Maintain the front desk area in a clean and organized manner

Handle guest requests and escalate concerns when needed

Provide local information and general hotel assistance

Why You Will Love It Here

Supportive team environment

Opportunities to grow in front desk and hotel operations

A role where you meet new people and make a daily impact

Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

EOE

Qualifications

What Makes You You

Strong customer service and communication skills

Friendly, positive, and professional presence

Comfortable using computers and hotel systems

Dependable, organized, and able to multitask

Prior hotel or customer service experience is helpful but not required

Flexible to work any shifts including holidays and weekends

Fairfield Inn & Suites Bay City

Explore Gulf Coast's hidden delights from our Bay City hotel

Chic and comfort combine at Fairfield Inn & Suites Bay City by Marriott® for a relaxing stay. Located a stone’s throw from downtown Bay City, Matagorda County Museum & Matagorda Regional Medical Center. Journey a few miles to the Texas Gulf Coast, a nature lover’s dream for bird watching, deep-sea fishing, beachcombing Matagorda Beach & the Gary Player-designed Rio Colorado Golf Course. If work brings you to nearby STP, Tenaris, OXEA, Phillips 66 or Equistar we will help you work well, rest well, eat well & be well - your home away from home. Jump-start your day with our free breakfast. Relax in our large rooms featuring plush bedding and ample workspace or spread out in our vibrant lobby. Free Wi-Fi keeps you connected. Stay amazing in our fitness center or opt for a swim in our refreshing outdoor heated pool. Unwind with a cold drink at our bar. Your satisfaction is our priority at Fairfield Inn & Suites Bay City or we’ll make it right. That’s our commitment to you.

Dirección	515 7th Street, Bay City, TX 77414
Tipo de propiedad	Hotel
# Empleos	2

Acerca de Dimension Hospitality

Great Hospitality doesn't just happen. But it definitely happens here.

Recently celebrating our 35^th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels. Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.