Guardar

Summary of Responsibilities:

Reporting to the Director of Security and Loss Prevention, responsibilities and essential job functions include but are not limited to the following:

Consistently offers professional, engaging, and friendly service

Responsible for assisting with the training and development of Security & Safety Programs throughout the hotel

Know and have a thorough understanding of all relevant Federal, State and Local laws

Must be flexible with regards to scheduling. Will include but not limited to working evenings and late nights

Ability to manage security team's daily operational needs. Duties will include, but are not limited to scheduling, payroll, lost and found, coaching, development, disciplinary, recruitment, attending operations meetings, and facilitating training sessions

Create a positive, team-oriented work environment through open communication, empathy, and support

Complete regular quality assurance inspections and coach accordingly

Ensure departmental schedules reflect our service commitments, colleague needs and business-productivity commitments

Investigate claims efficiently and responsibly

Must be able to resolve Guest complaints and handle emergency situations

Must be able to build strong relationships

Conduct monthly communication meetings with all colleagues

Ensure that colleague's appearance is always reflective of our grooming standards

Conduct daily shift briefings ensuring that our colleagues are well informed and prepared to deliver outstanding service

Follow all Occupational Health and Safety regulations

Assist with financial tasks including ordering, month-end, forecast and budget.

Other duties as assigned

Compensation: $97,000.00 - $100,000 Annual Salary Plus bonus

Qualifications

3-5 years Management Experience

Experience in the luxury sector of the New York market is an asset

New York State Security Guard Certification required

Valid C.P.R. certification required

Fire Safety Director License an asset

Proficient in Microsoft Office

Labor relations knowledge

Excellent communication skills

Strong Investigative Skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

The Plaza, A Fairmont Managed Hotel

For more than 100 years, The Plaza has been the New York hotel to see and be seen. Kings, presidents, and stars of stage and screen have all gathered and stayed at The Plaza. The most lavish social affairs, as well as classic Hollywood films have all used the legendary hotel as their setting. Located at Fifth Avenue and Central Park South, this luxury hotel was constructed in the most fashionable residential section of New York City.

From its original 19th century construction to its magnificent $450 million dollar restoration in 2008, the world’s most famous hotel has had a remarkable history. While traditions remain, such as the opulent grandeur of the Beaux-Arts décor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, The Todd English Food Hall, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. For suite guests, The Plaza is pleased to offer Butler Service 24 hours a day.

Dirección	768 5th Avenue, New York, NY 10019
Tipo de propiedad	Hotel
# Empleos	5

Acerca de Accor

Present in 100 countries, with more than 4,800 hotels and with more than 704,000 rooms, Accor’s brands offer hotel stays tailored to the specific needs of each business and leisure customer.

The Group’s hotel operations include over 20 complementary brands - from luxury to budget - that are recognized and appreciated around the world for their service quality.

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