Spa - Spa Attendant

Tiempo Completo

Essential Job Functions:

• Prepares public spaces for guest arrival, including cleaning, sanitation, stocking/restocking supplies, and replacing linen.
• Supports new Omni Safe and Clean protocols throughout the spa to support Omni's related sanitation protocols. 
• Greets guests & members, providing information and directions as necessary.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings.
• Report any maintenance problems throughout the spa to the proper authority.
• Must maintain client and spa business confidentiality/privacy at all times.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
• Instructs guests where they may change and/or dress for Spa treatments and experiences.
• Maintain locker room in sanitary and safe condition to include shower areas, and vanities.
• Maintain all guest lounge and deck areas in neat and sanitary condition.
• Maintain Spa Garden spaces in a fashion that ensures neat, safe, and sanitary conditions.
• Ensure that guests are properly checked in and out of lockers as necessary.
• Participates in periodic product inventory as directed.
• Conducts tours of the spa and related facilities.
• Complete other duties as assigned by management.

Qualifications:

• Candidate must possess excellent guest service skills and will be responsible for ensuring a quality guest experience in the Spa.
• Team player
• Responsible and dependable with ability to fulfill on-call scheduling needs, according to the demands of the business.
• Excellent guest service and attention to detail.
• Flexible schedule including weekends and holidays is required.
• Must be flexible and cooperative.
• Must be able to communicate effectively.

Physical Requirements:

• Must be able to stand and walk for extended periods of time.
• Must be able to bend, reach and lift to 50 lbs. and push up to 75 lbs. 
• Frequent lifting

Working Environment:

• Interior and exterior of Spa.
• Occasional exterior of hotel with exposure to weather conditions.
• Exposure to various hazardous chemicals.

Tools & Equipment:

• Telephone, copying machine, computer, and printer.
• File cabinet/folders
• Lift jack dolly, hand truck, camera, first aid equipment
• Hand and power tools