Events Services Manager
Tiempo Completo

Arlo Williamsburg
Brooklyn, NY

Una propiedad de: ARLO Hotels
Publicado 30 de julio de 2026 por ARLO Hotels
Guardar
Tweet
LinkedIn

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Director of Food & Beverage. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”…..

SUMMARY DESCRIPTION

The Event Services Manager serves as the primary liaison between the hotel and clients following the sale of meetings, Events, weddings, and social events. This position is responsible for planning, coordinating, and executing all event details while ensuring exceptional guest satisfaction and seamless communication across hotel departments.

The Event Services Manager partners closely with Sales, Food & Beverage, Culinary, Front Office, Housekeeping, Engineering, and Banquets to deliver memorable experiences that exceed guest expectations while maximizing operational efficiency and profitability.

Essential Responsibilities

Client Management

  • Serve as the primary point of contact for clients after contracts have been executed.
  • Build strong relationships with meeting planners, corporate clients, and event organizers.
  • Conduct pre-convention and planning meetings to review event requirements.
  • Respond promptly to client inquiries and maintain consistent communication throughout the planning process.
  • Conduct hotel site visits with clients when needed.

    Event Planning & Coordination

  • Develop detailed Banquet Event Orders (BEOs), event resumes & Floor Plans.
  • Coordinate meeting room setups, audiovisual requirements, catering, guest room blocks, transportation, load in and special requests.
  • Ensure all event specifications are communicated accurately to operational departments.
  • Conduct weekly BEO and operations meetings with department leaders.
  • Monitor event timelines to ensure flawless execution.
  • Assist with internal events (award ceremonies, employee events, internal meetings, marketing activations, promotional events etc.) as needed.

    Event Execution

  • Ensure that the Banquet Manager has all necessary information in advance of the event
  • Act as the on-site manager, as needed, during assigned events, either in support of or in lieu of the Banquet Manager.
  • Anticipate client needs and proactively resolve issues.
  • Coordinate last-minute changes while minimizing operational disruption.
  • Ensure banquet and meeting spaces meet brand standards and client expectations.
  • Conduct post-event follow-up with clients to measure satisfaction and identify future business opportunities.

    Operational Collaboration

  • Partner with Food & Beverage, Culinary, Banquets, Front Office, Engineering, Housekeeping, and Security to execute successful events.
  • Ensure departments receive timely and accurate event information.
  • Maintain effective communication regarding room changes, VIP arrivals, and special accommodations.
  • Step in to fulfill events related duties of the Banquet Manager including scheduling team members etc. in the event of an extended absence of that position.

    Financial Responsibilities

  • Review event contracts and ensure all billing instructions are accurate.
  • Monitor food, beverage, and rental minimums.
  • Identify opportunities to upsell catering, audiovisual services, and hotel amenities.
  • Verify final billing and assist Accounting with event reconciliation when needed.

    Administrative Responsibilities

  • Maintain accurate event documentation within Triple Seat.
  • Lead weekly BEO meetings.
  • Assist with maintenance of pars for all inventory items
  • Assist with inventory as needed.
  • Maintain consistent communication with Director of Events to ensure they are fully aware of event details.

    Salary 75k-82k Annually

    • Arlo Williamsburg

    Arlo Williamsburg, formerly The Williamsburg Hotel, home of the iconic Water Tower Bar

    Dynamic, vibrant and at the vanguard of what’s next—Arlo Williamsburg, like the Brooklyn neighborhood we call home, is your launchpad for innovative urban exploration in NYC. Our smartly appointed rooms feature floor-to-ceiling windows with views of Brooklyn and Manhattan. Don’t miss ART Williamsburg, Brooklyn’s premier rooftop pool deck and bar when you need to hit pause on all that go, go, go.

    Dirección 96 Wythe Avenue, Brooklyn, NY 11249
    Tipo de propiedad Hotel
    # Empleos 14

    Acerca de ARLO Hotels

    About the company

    Arlo is the ideal home base for today’s explorers, delivering an imaginative platform for local experiences. Arlo creates an unplaceable — yet undeniable — sense of belonging, it is a haven for wanderers with purpose, a place to tuck away for a much-needed nap amidst your urban safari. Our hotels become your living room away from home, your workshop away from the office, where inspiration awaits. With hotels in New York City, Miami, Chicago and expanding to other cities, Arlo is the ideal choice for your next adventure.

    Acerca de Quadrum Hospitality Group LLC

    About Us

    We are an integrated development, investment management and advisory group focused on opportunities in real estate worldwide

    Our team have been investing in world class real estate since 2005. We initially developed as part of the Cube Capital Group, an alternative investment house, and became independent after a spin-off in 2013.

    Leveraging the experience of our international team and affiliates we seek to unlock distressed and repositioning opportunities in developed markets with particular focus on the US as well as greenfield development projects and special situations in select emerging markets.

    Other Jobs at Arlo Williamsburg:
    Barback
    Arlo Williamsburg
    Brooklyn, NY
    Una propiedad de: ARLO Hotels
    Tiempo Completo
    hace 9 días
    Bar Manager
    Arlo Williamsburg
    Brooklyn, NY
    Una propiedad de: ARLO Hotels
    Tiempo Completo
    hace 9 días
    Chief Engineer
    Arlo Williamsburg
    Brooklyn, NY
    Una propiedad de: ARLO Hotels
    Tiempo Completo
    hace 24 días
    View more