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Overview:

To assist the Spa Director with the daily overall operation of the Spa. Responsible for coordinating and supervising spa staff, i.e massage therapists, estheticians, nail technicians, attendants and front desk schedulers.

Responsibilities:

To work as part of the spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
Ability to deliver Omni Standards of service to Hotel guests while maintaining the Four-Diamond appearance at all times.
Coordinate opening and closing schedules for front desk and attendant’s contingent on business demands.
Monitor provider’s schedules and make changes contingent on business demands.
Ability to lead by example by motivating.
Ensure all guest challenges have been resolved in a timely manner and management is made aware of the situation.
Work closely with Spa Director to communicate spa goals and objectives, policies and procedures, prices and relevant information to spa team.
Able to perform other tasks or projects as assigned by Spa Director.
Book and confirm appointments, greet guests, provide tours, beverages and check in and checkout guests.
Motivate the front desk and spa team to up-sell, cross-sell and pre-sell services and products by creating incentives with Spa Director to increase revenue sales.

Qualifications:

High school diploma or the equivalent.
Minimum 2 years spa experience working in a customer orientated environment required.
Responsible, dependable team player.
Must be self motivated and have strong organizational skills.
Must be flexible and cooperative.
Able to stand and walk up to 8 hours per day.
Able to lift and carry up to 20 pounds.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni Grove Park Inn Resort & Spa

ASHEVILLE, NORTH CAROLINA

EXPERIENCE OUR HISTORIC ASHEVILLE RESORT

HOTEL REOPENING UPDATES

The Omni Grove Park Inn & Spa has been welcoming travelers for over a century. Located in the foothills of the Blue Ridge Mountains, close to Blue Ridge Parkway - America’s Favorite Drive, our historic Asheville resort provides a serene, meaningful escape. Recalibrate, reconnect with family and celebrate with loved ones at our resort. Spend leisurely days relaxing in mineral pools of a subterranean spa, enjoying rejuvenating treatments or golfing on a Donald Ross-designed championship course. Our Asheville, NC hotel restaurants and bars cater to every taste, offering a variety of culinary experiences. Guest rooms are family, ADA and pet-friendly, decorated with romantic charm and modern touches. Our resort in North Carolina is not to be missed.

Dirección	290 Macon Avenue, Asheville, NC 28804
Tipo de propiedad	Hotel
# Empleos	71

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About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.