Associate Services - Director of Human Resources

Tiempo Completo

Director - Human Resources

JOB OVERVIEW:The Director of Associate Services is responsible for overseeing all aspects of the hotel's humancapital management, ensuring the recruitment, development, and retention of a skilled andmotivated workforce. This position plays a pivotal role in fostering a positive and inclusive workculture while ensuring compliance with employment laws and regulations.REPORTS TO: General Manager

KEY RESPONSIBILTIES:

Culture:Reinforce Omni culture by attending property and department pre-shifts, GEM and ATGT meetingson a rotation basis.Engage with associates by walking around the property several times a day.Drive a strong Omni culture by planning and executing associate events.Promote engagement surveys and ensure participation from our associates. Conduct feedbacksessions and implementation of action plans.Ensure the hotel implements effective recognition programs that reward our associates for theirhard work and performance.

Employee Relations;Foster a positive work environment that promotes employee engagement and morale.Provide counsel and assistance to management in regard to associate relations, supervision andadministration ensuring coaching is objective, fair and effective.Address associate concerns and ensure fair and consistent application of policies and procedures.

Recruitment:Collaborate with hiring managers to identify staffing needs and develop a strategic recruitmentplan for both management and hourly positions.Attend off-property recruitment events/job fairs.Partner with Shared Services for fulfilling roles and coordinating on-property job fairs

Actively engage in community activities including volunteerism. Form relationships with thirdparty staffing agencies/organizations that assist candidates in finding employment.

Administrative:

Administers compensation policies and programs. Conduct local wage/salary surveys andreview/adjust as needed. Monitor wage increases and adjustments.Support Shared Services and act as on-property liaison for benefits and recruitment.Participate in the Hotel’s budgeting process, ensuring all associate-related items and labor costsare appropriately budgeted and the department’s expenses are in line with expectations.

Compliance:Ensure compliance with all federal, state, and local employment laws and regulations. Stay abreastof all federal and state laws and keep management advised of changes. Implement changes asneeded.Partner with Corporate Director of Labor to respond to EEOC Charges and other governmentcharges.Ensure quarterly self-audits are conducted for Internal Audit and HR Assessment.Partner with Loss Prevention/Corporate Risk to ensure proper handling of worker’s compensationincidents/accidents and partner with monthly safety meetings.Maintain accurate and up-to-date employee records, including personnel files, payroll records, andbenefits information.

Learning & Development:Coordinate and/or lead Orientation for new hires to familiarize them with hotel policies,procedures, and standards.Implementation of Omni’s hourly training programs and management development programs toinclude Power of Engagement and Manager orientation.Build the talent bench through continuous and engaged/strategic succession planning.Identify development opportunities for Associates and implement plans to build soft skills ofleaders through performance evaluations and feedback mechanisms.

TOOLS & EQUIPMENT:Telephone, computer and keyboard, pen/pencil, photo-copying machine, printer, scanner, filefolders, filing cabinet.

PHYSICAL REQUIREMENTS:Ability to stand or sit for prolonged periods, encompassing the entirety of a work shift.Capable of standing and walking extensively for extended durations.Proficient in lifting and carrying objects weighing up to 20 lbs, involving bending, reachingoverhead, and twisting. Must possess the capability to independently move, lift, carry, push, pull, and position objectsweighing a minimum of 10 lbs without aid or assistance.

WORKING ENVIRONMENT:Interior of hotel, in normal office conditionsOccasional travel within the community for recruitment sourcing, job fairs and other events.Occasional travel for corporate meetings.

QUALIFICATIONS:Four or more years of experience as an HR Director or in a similar role within the Hotel/Resortindustry.Extensive knowledge in Employee Relations, including conducting investigations, craftingresponses to government agencies and managing grievances.Demonstrated ability in leadership fostering employee development, fostering teamwork acrossdepartments, and delivering outstanding customer service.Service-oriented and detail-focused with a friendly, approachable demeanor and strong problem-solving abilities.Proficient in computer skills, including Microsoft Office and Windows.A bachelor’s degree is preferred but not mandatory; equivalent experience will be considered.

Salary range based on experience is $114,000- $140,000

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.