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Compensación: 17,50 $ a 18,50 $ por hora

You are friendly, confident, and passionate about delivering excellent service. You know how to lead by example, support the front desk team, and create positive guest experiences. If you enjoy problem solving and guiding a team, keep reading.

The Role As the Guest Service Supervisor, you support front desk operations and help lead the guest services team. You assist with training, service recovery, shift coverage, and ensuring that guests receive a smooth and welcoming experience from arrival to departure.

What You Will Be Doing

Assist in supervising front desk staff and daily operations

Support check ins, check outs, reservations, and guest inquiries

Provide coaching and training to team members

Handle guest concerns and resolve service issues professionally

Ensure front desk procedures and brand standards are followed

Maintain accurate records, logs, and shift information

Communicate important updates to management and other departments

Assist with cashiering, billing, and basic audit tasks

Why You Will Love It Here

A positive and team-oriented environment

Opportunities for growth in front office and hotel leadership

A role where you help shape the guest experience

Ready to Join the Team If you are ready to support and lead the guest services team and deliver excellent service, we would love to meet you. Apply now. EOE

Qualifications

What Makes You You

Previous front desk or hospitality experience required

Strong customer service and communication skills

Ability to lead, coach, and support a team

Calm, professional, and dependable

Strong problem solving and multitasking abilities

Comfortable with computers and hotel systems

Flexible to work any shifts including holidays and weekend

Hilton Richardson Dallas

A prime location in Richardson

We're in the Telecom Corridor off US 75, two miles from the University of Texas at Dallas. The Eisemann Center for the Performing Arts and CityLine, a lifestyle complex, are six minutes away. Enjoy our modern rooms and suites, restaurant and bar with shuffleboard, outdoor pool, and 24-hour fitness center, featuring Peloton® Bikes with toe cages.

Dirección	701 E Campbell Rd, Richardson, TX 75081
Tipo de propiedad	Hotel
# Empleos	11

Acerca de Dimension Hospitality

Great Hospitality doesn't just happen. But it definitely happens here.

Recently celebrating our 35^th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels. Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.