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Compensación: 75.000 $ a 85.000 $ por año

You are a strong leader with excellent communication, organization, and hospitality skills. You understand front office operations inside and out and know how to create a welcoming and efficient guest experience. If you enjoy leading teams and ensuring smooth daily operations, keep reading.

The Role As the Front Office Manager, you oversee all front desk operations and guest service functions. You support staffing, training, performance, and service standards while ensuring a positive guest experience from arrival through departure. You work closely with hotel leadership to maintain productivity, accuracy, and exceptional service.

What You Will Be Doing

Lead daily front office operations, including staff supervision and scheduling

Train, coach, and develop front desk and guest service team members

Oversee check ins, check outs, reservations, and billing accuracy

Resolve escalated guest concerns and service issues professionally

Ensure compliance with hotel policies, brand standards, and procedures

Monitor financial processes such as cash handling and end of day reporting

Communicate effectively with housekeeping, engineering, and leadership

Support hiring, performance reviews, and team development

Maintain a welcoming, efficient, and service focused front office environment

Why You Will Love It Here

Leadership role with daily guest impact

Opportunities for growth within hotel operations

Supportive, team oriented environment

Ready to Join the Team If you are ready to lead a high performing front office team and deliver exceptional guest service, we would love to meet you. Apply now.

EOE

Qualifications

What Makes You You

Previous hotel front office leadership experience required

Strong communication, leadership, and problem solving skills

Organized, dependable, and detail oriented

Comfortable using hotel systems, reporting tools, and front office processes

Able to multitask and maintain professionalism under pressure

Passionate about hospitality and creating excellent guest experiences

Flexible to work any shifts, including holidays and weekends.

Hanover Marriott Whippany

Stay inspired, at our newly renovated hotel in Morris County

Stay inspired at one of the most convenient Whippany, NJ hotels the convergence of high-tech and high-touch amenities, seamlessly blended for an innovative stay. Rest brilliantly in contemporary accommodations with pillowtop mattresses, mini-refrigerators, and flat-panel Smart TVs, only at one of the top Morris Plains, NJ hotels. Our ballrooms offer 16,000 square-feet and 18 venues as expansive as your imagination, for anything from business and grand weddings for 900 guests, to graduations, proms, bridal showers and sweet-16s. Experience dining at Auld Shebeen, our authentic Irish pub. Stay in shape in our 24-hour fitness center, and lounge in our outdoor courtyard. As one of the best hotels near Parsippany, NJ, we also provide unparalleled access to many of the city's most notable locales, including The Funplex, Mennen Sports Arena, The Mall at Short Hills, and The American Dream. Travel brilliantly, at one of the top Whippany hotels.

Dirección	1401 Route 10 East, Whippany, NJ 07981
Tipo de propiedad	Hotel
# Empleos	6

Acerca de Dimension Hospitality

Great Hospitality doesn't just happen. But it definitely happens here.

Recently celebrating our 35^th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels. Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.