Sales Coordinator

Tiempo Completo

Sales Coordinator

Overview:

We are looking for a talented and organized individual to support the Sales Managers and Director of Sales and Marketing. This position provides opportunity for potential growth into a Hospitality Sales role in the future.

Responsibilities:

• Prioritizes work load and meets deadlines as assigned by Directors and Managers. Notifies managers when there are conflicting priorities or issues with completing tasks before due date.

• Answers phones, qualifies inquiries to determine which sales manager will be the sales contact, and ensures that a manager speaks to caller on initial call.

• Provides customer service to guests on the phone and in person in a friendly and professional manner in accordance with Omni’s Service Culture Standards.

• Maintains Salesforce electronic files and ensures that all information is included in bookings, i.e. correspondence, contracts, credit applications, BEO’s, fax information, tentative and definite booking recaps.

• Coordinates general office functions. Including ensuring that the office environment is neat and organized, equipment is properly maintained, and supplies are ordered.

• Processes VIP Amenity requests.

• Assists with Guest Reservations for VIP site visits, Comp Requests and other reservations

• Ensures that all managers receive messages in a timely manner. (Messages to include name and phone number of caller, date, organization, time call received and to whom the message was given.)

• Assist sales managers in pre-trip planning and post-trip follow up by assisting with reservations, expense planning, P.O. requests, arranging and shipping collateral.

• Assists convention services with management of group bookings to include reservations, managing master BEO book, reports, resume’s, general administrative functions and projects as assigned.

• Assist with Group Commissions- logging, processing and billing

• Assist with purchasing requests

• Requisition of service and repairs of office equipment-via Synergy.

• Speak to or correspond with clients to confirm event details in the absence of manager.

• Observes policies and procedures as specified in the Omni Associate Handbook.

Requirements:

• Excellent communication skills

• Multitasking and analytical skills

Skills & Qualifications:

• Experience with microsoft platforms- Word, Excel, Power Point

• Strong Customer Service Skills

• Must be able to multitask.

• Critical thinker and problem-solver.

• Works well with a team.

• Organized and self-motivated.

• Excellent time management.

• Exceptional at communication and building relationships.

• Has interest and experience with social media

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.