Recreation / Pool Attendant

Medio Tiempo

Recreation Attendant

Overview:

To providea uniqueexperience by offering avariety of offerings including pool service, poolsideactivitiesand holiday events.

Responsibilities:

• Providing guest assistanceincluding but not limited to providing guests with property information, on property directions, providing rentals of pool and rental equipment, escorting guests while providing enthusiastic customer service.

• Own reservation process from start to finish beginning with a positive guest interaction, take reservation, input reservation into Xola, set up guest rental, have guest sign ticket, charge ticket in ResortSuite.

• Ensure guests are adequately supplied with clean towels during service hours. Clear and remove dirty towels from chairs and dirty towelbinand plates and cups.

• Assistwith routine cleaning of the pool and pool equipment (e.g.sweeping, cleaning, emptying trash, picking up towels and trash, organizing and inventory)

• Attend andparticipateinthe monthlyAll Together Get Together.

• Responsible for opening and closing procedures of Recreation facilities to include set up and break down of rental equipment andmaintainingpositive physical appearance of the pool and beach by removing all debris, keeping areas clean by straightening chairs, and removing used towels and rotating towel bins.

• Maintain clear communication with associates, management, and guests.

• Be knowledgeable of Omni's culture.

• Engage with guests while providing family activities, holidayeventsand Group recreation programing.

• Hotel Specific Essential Functions:

• Assistin all other aspects of the recreation department as needed.

• Greet andassistguests with any questions or reservations.

• Activelyparticipatein the assurance of the safety of all guests.

• Able towork onholiday special programs as scheduled.

• Elevate the guest experiencewithconnecting with them during the interaction.

Qualifications:

• Tools and Equipment:

• Computer andprograms toincludeResortSuite, Xola and Outlook, Basic tools, Drill, Augers, shovels, surf boards, paddle boards, beachcartsand towel bins.

• Working Environment:

• Interior and exterior with exposure to weather conditions.

• Exposedto hot and cold temperatures.

• Various pool locations, department storage areas, pooldecksand guest areas.

• Physical Job Requirements (for essential functions only):

• Able to lift and lift to 50 pounds.

• Able tostoop, stand, push, pull and walk or stand forlong periodsof time.