General Manager
Tiempo Completo
Tru by Hilton
Midland, TX
Publicado 19 de junio de 2026 por GAP Hotels
JOIN A BRAND BUILT FOR TODAY'S TRAVELER Tru by Hilton is one of Hilton's fastest-growing brands, designed around simplicity, innovation, value, and a vibrant guest experience. At Tru Midland, we are looking for an energetic, hands-on, and highly accountable General Manager who will lead our team, el
Compensación: 70.000 $ a 90.000 $ por año más bono
JOIN A BRAND BUILT FOR TODAY'S TRAVELER
Tru by Hilton is one of Hilton's fastest-growing brands, designed around simplicity,
innovation, value, and a vibrant guest experience. At Tru Midland, we are looking for an
energetic, hands-on, and highly accountable General Manager who will lead our team,
elevate the guest experience, drive financial performance, and build a culture of excellence.
POSITION SUMMARY
The General Manager is responsible for the overall leadership, strategic direction, and day-
to-day operations of the hotel. This role oversees all departments including Front Office,
Housekeeping, Maintenance, Breakfast Operations, Sales, Revenue Management, and Guest
Services.
The successful candidate will be responsible for achieving financial objectives, maintaining
Hilton brand standards, maximizing guest satisfaction, developing team members, and
ensuring the hotel operates efficiently and profitably.
ESSENTIAL RESPONSIBILITIES
LEADERSHIP & TEAM DEVELOPMENT
• Recruit, train, coach, and retain high-performing team members.
• Create a positive and engaging work environment focused on teamwork and
accountability.
• Conduct regular performance evaluations and coaching sessions.
• Develop future leaders through mentoring and professional development.
• Lead by example and maintain a strong presence throughout the hotel.
• Foster a culture that embraces Hilton hospitality and Tru brand values.
GUEST EXPERIENCE
• Drive exceptional guest satisfaction and service scores.
• Ensure prompt and professional resolution of guest concerns.
• Monitor guest feedback and online reputation platforms.
• Champion Hilton Honors enrollment and guest recognition initiatives.
• Ensure every guest receives a warm, welcoming, and memorable experience.
REVENUE MANAGEMENT & SALES
• Drive occupancy, ADR, RevPAR, and market share growth.
• Partner with Revenue Management to optimize pricing strategies.
• Work closely with sales teams to secure corporate, project, crew, sports, and group
business.
• Develop and maintain strong relationships within the Midland business community.
• Identify opportunities to grow revenue and improve profitability.
FINANCIAL MANAGEMENT
• Achieve or exceed budgeted revenue and profit goals.
• Manage labor costs and operating expenses effectively.
• Review daily, weekly, and monthly financial reports.
• Analyze business trends and implement corrective action plans.
• Maintain accountability for refunds, adjustments, complimentary rooms, and operational
variances.
OPERATIONS & QUALITY ASSURANCE
• Ensure compliance with Hilton brand standards and quality assurance requirements.
• Maintain exceptional cleanliness, maintenance, and operational standards.
• Conduct regular property inspections and follow-up actions.
• Oversee preventive maintenance programs and capital projects.
• Ensure compliance with all safety, security, and risk management policies.
QUALIFICATIONS
• Minimum three years of hotel General Manager experience OR five years of progressive
hotel leadership experience.
• Hilton experience strongly preferred.
• Tru by Hilton experience preferred.
• Strong understanding of hotel operations, sales, revenue management, and financial
reporting.
• Demonstrated ability to lead teams and drive performance.
• Strong communication, organizational, and problem-solving skills.
WHAT WE OFFER
• Competitive salary
• Performance bonus opportunity
• Health, Dental, and Vision Insurance
• Paid Time Off
• Hilton Team Member Travel Program
• Leadership development opportunities
• Career advancement within a growing hospitality company
THE IDEAL CANDIDATE
The ideal candidate is an energetic and visible leader who enjoys being involved in every
aspect of the hotel. They understand that success is achieved through strong teams,
exceptional guest experiences, financial discipline, and operational excellence.
If you are passionate about hospitality and ready to lead a high-performing Tru by Hilton
property, we invite you to apply.
Tru by Hilton
| Dirección | 1101 Windhaven Dr, Midland, TX 79706 |
|---|---|
| Tipo de propiedad | Hotel |
| # Empleos | 1 |
Acerca de GAP Hotels
Welcome
At Gap Management, it is our pleasure and duty to provide our guests, clients and associates with the highest form of quality in lodging, management, training and products. Because Gap Management is committed to providing our guests with genuine hospitality service that exceeds our guest’s expectations, our guests keep coming back thanks to our friendly associates and efficient service. We believe in reinvesting in our properties so at each of our hotels you can expect well-maintained and nicely-appointed amenities and facilities. Gap Management is a hotel management and development company that provides total integration of management and development. Our philosophy is based on diversity of markets, investors, products and associates.We currently own and operate numerous hotels in Louisiana and Texas.
Our Mission
Our mission is to be a leader in the market by providing our guests with exceptional service, motivating, educating and rewarding our team members resulting in exceptional financial results. We at Gap Management will develop, own and manage outstanding hotels primarily in the South region, focusing on a commitment to exceptional value for its investors while upholding the Gap reputation, pride, ethics and tradition.
Our Philosophy
People – Our success depends upon our people. We will hire the right people, train them properly, and utilize all resources available to ensure we monitor their success and growth. We will encourage our people, provide them with the tools and resources to be successful, and always communicate strengths and shortcomings. Training cannot be sacrificed and must always be on the minds of our leaders.
Processes – We will ensure that we are constantly doing things as efficiently and effectively as possible. Checklists are a key to ensuring team members know what the process is. All of the valuable reports we provide should assist our leaders in knowing when a process may need to be changed or enhanced to ensure the best possible experience for our guests.
Inspect the Expectation – We will ensure we are walking our properties, inspecting our properties, and holding folks accountable. Through the audit process we must ensure our team members know where improvements are to be made and provide the proper training to accomplish those tasks.
Communication – We will communicate in an open and honest environment, we will communicate frequently at all levels. It is imperative that after the communication takes place we follow up to ensure that everything was understood and change the communication process if there are misunderstandings.
Consistency and Balance – By implementing the first four Objectives we anticipate that the fifth objective, our ultimate goal, will be achieved. By creating consistency there will be fewer surprises allowing our leaders to focus on all the faucets of our business. By achieving professional balance we want our team members to enjoy personal balance.