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Essential Job Functions:

Maintain cleanliness and neatness of the Spa front desk and retail area, inside locker room, salon, and spa hallways.
Know basic front desk operations: including assisting guests with locker set-up, robes and sandals
Perform daily general cleaning and minor maintenance tasks in the facility
Responsible for opening and closing of the spa and the associated closing reports
Responsible for the general opening of the Spa facility (turning on lights, music, steam, etc.)
Maintain the office supplies for the Journey Coordinators
Provide list to Asst. Spa Director/Supervisor when supplies are getting low
Provide training for Spa Soft, Joya Spa rituals for the perfect tour, and general guest service standards
Conduct MOS with Journey Coordinators monthly
Monitor Medallia for guest satisfaction scores and modify stand-up topics accordingly
Conduct daily standup meetings with am/pm Journey Coordinators
Maintain Salon bathrooms and restock supplies as needed
Order fruit and spa sundries from hotel purchasing department as needed
Responsible for checking in guests, providing guest orientation, and ensuring all linen towels and beverages are always clean, prepared and well stocked.
Maintain high standards in all guest areas

Required Skills:

Exemplary guest service skills
Ability to work under pressure without letting that pressure show to the guest
Self motivated with “can-do” positive attitude
Friendly, congenial personality
Able to manage multiple projects simultaneously
Team player
Responsible, dependable
High personal standards and values
Flexible and cooperative

Lead Duties/ Requirements:

Daily supervision of spa desk, salon, and fitness operations.
Inventory and ordering of Spa Desk supplies
Create and maintain Journey Coordinator Weekly Schedule, assist with labor management of schedule.
Organize agenda for Monthly Department Journey Coordinator Meeting
Update Spa Reception Opening/ Closing Checklists, SOP’s, Manuals
Inform team of 12 Day Forecast, VIP’s, Celebrities
Marketing Promotions and Events binder for Spa Reception
Update Marker Board in back room
Assist with Balancing the Books
Weekly Synergy walk-thru of entire Spa, Salon &Fitness
Maintain monthly Incentive Program
Assessment of Team, assist Supervisor with Reviews
Act as MOD for opening and closing shifts at Spa Desk
Report any issues to Supervisors and Spa Managers

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni Scottsdale Resort & Spa at Montelucia

SCOTTSDALE, ARIZONA

EXPERIENCE OUR VIBRANT SCOTTSDALE RESORT

Omni Scottsdale Resort & Spa at Montelucia is inspired by the rich heritage of Andalusia in southern Spain. The property is nestled within the natural landscape, offering a place to relax at one of three sparkling resort pools surrounded by towering palm trees. Treat yourself to an award-winning treatment at Joya Spa and salon. Or unwind in one of our charming 293 guest rooms or suites where old-world design meets modern technology. After a day playing golf on a nearby course or hiking Camelback Mountain, dine al fresco with wood-fired tapas at Prado. Sample dishes at Taqueria Centro with views of the surrounding landscapes or listen to live music while sipping sangria in Mbar, all from the comfort of our Arizona resort. You can also take advantage of our 16 on-site event spaces, perfect for a wedding, meeting or formal event.

Dirección	4949 East Lincoln Drive, Paradise Valley, AZ 85253
Tipo de propiedad	Hotel
# Empleos	16

Acerca de Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.