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Compensación: 50.000 $ a 55.000 $ por año

You are a motivated leader with strong operational knowledge and a passion for hospitality. You understand the importance of smooth front office operations, teamwork, and exceptional guest service. If you enjoy problem solving, leading teams, and creating a welcoming environment, keep reading.

The Role As the Front Office / Operations Manager, you oversee daily front office operations and support overall hotel functions. You help manage the guest experience, ensure efficient workflow, and assist department leaders with staffing, training, and performance. You are a visible leader who helps maintain service standards and operational excellence.

What You Will Be Doing

Oversee daily front office operations including check ins, check outs, and guest service
Support staffing, scheduling, training, and coaching of front desk and guest service teams
Assist with service recovery and resolve guest concerns professionally
Maintain accuracy in billing, reporting, and cash handling procedures
Coordinate with housekeeping, engineering, and other departments to ensure smooth operations
Ensure compliance with hotel policies, brand standards, and safety requirements
Assist with inventory, supplies, and operational needs
Support leadership with performance reviews and team development
Act as Manager on Duty as scheduled
Help maintain a positive, professional, and service oriented environment

Why You Will Love It Here

Leadership role with daily operational impact
Opportunities to grow in hotel management and operations
A collaborative team environment where your leadership matters

Ready to Join the Team If you are ready to support hotel operations, lead a strong front office team, and create excellent guest experiences, we would love to meet you. Apply now.

Qualifications

What Makes You You

Previous hotel front office or operations leadership experience preferred
Strong communication, leadership, and customer service skills
Professional, reliable, and able to lead by example
Organized and capable of managing multiple priorities
Comfortable with hotel systems, reporting, and operational tools
Positive attitude and passion for hospitality
Flexible to work any shifts including holidays and weekends

Homewood Suites by Hilton Austin NW near The Domain

Amazing shopping and downtown experience

Browse the Arboretum, Northcross Mall, and the Domain retail center, all within 10 minutes of your room. Free breakfast is ideal fuel for Lady Bird Lake hikes or exploring 6th Street entertainment district. You’ll have easy access to South by Southwest® in March. An in-suite kitchen is yours and the WiFi’s on us.

Dirección	10925 Stonelake Boulevard, Austin, TX 78759
Tipo de propiedad	All Suite
# Empleos	2

Acerca de Dimension Hospitality

Great Hospitality doesn't just happen. But it definitely happens here.

Recently celebrating our 35^th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels. Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.