Receptionist

Medio Tiempo

Hotel receptionist

About Us
Nestled in the heart of Mont-Tremblant, our Homewood Suites Hilton hotel is the perfect address for travelers seeking comfort, efficiency, and relaxation. Joining our team means becoming part of a dynamic, modern, and welcoming work environment, surrounded by colleagues driven by a shared passion: providing exceptional customer service.

WHAT WE OFFER

• Dynamic and collaborative work environment.
• Opportunities for advancement and professional development.
• Comprehensive benefits package.
• Employee discounts on company accommodation and services.
• Work-life balance is valued.
• Preferential rates at all Hilton hotels

YOUR ROLE

The receptionist accompanies the customer from arrival to departure. They ensure that they provide high-level customer service at all times, in accordance with the chain and brand standards.

RESPONSIBILITIES

• Greet and register customers upon arrival and handle their departure efficiently and professionally.
• To make, modify or cancel reservations and to inform guests of hotel policies.
• Transmit information regarding room status, VIPs, priorities, early or extended departures and customer requests to other departments.
• Verify and adjust charges applied to customer accounts, while being responsible for cash transactions.

PROFILE SOUGHT

• Excellent customer service skills.
• Sense of initiative, attention to detail and autonomy.
• Ability to work under pressure, to solve problems and to work with computer systems.

*The use of masculine pronouns to refer to people is solely for the purpose of simplifying the text and is not intended to be discriminatory.*