Assistant Restaurant Manager

Tiempo Completo

Overview

Ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

Responsabilitites

Shift & Staff Management

• Responsible for assigned shift and assisting in overall management of the department.
• Supervise and coordinate assigned shift.
• Assist in overall supervision of the department as outlined in the manager's job description.
• Check staff punctuality.
• Hold pre-meal meetings.
• Observe, teach, and correct staff’s service.
• Follow up on established training steps.
• Participate in interviewing new employees.
• Complete associates’ schedule by Tuesday in OnTrack.
• Conduct ATGT and submit date/time before each month end.

Guest Service & Satisfaction

• Handle guest comments and complaints.
• Ensure guest satisfaction.
• Communicate with guests and receive feedback.
• Monitor each guest’s experience.
• Stay on the floor during peak hours.
• Examine food preparation and beverage presentation.
• Handle any guest complaint.
• Monitor timely tray pick-up from guest floors.

Operational Duties

• Complete environmental checklist for dining room.
• Spot check liquor pars.
• Order daily supplies.
• Maintain condition of dining room.
• Prepare maintenance requests and follow-up.
• Perform any other duties assigned by management.

Qualifications

• 2 years of experience in Food and Beverage Supervision or Management role preferred.
• Must have the ability to manage deadlines.
• Understanding of Food and Beverage financials including cost and par controls is preferred.
• General knowledge of Microsoft Word, Excel, and PowerPoint.
• Must have a strong attention to detail as well as strong customer service skills.
• Must be Food Handler and TIPS certified.
• Must be able to work a flexible schedule including weekends and holidays.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.