Guest Service Representative
Tiempo Completo

Hilton Garden Inn Boca Raton
Boca Raton, FL

Una propiedad de: Dimension Hospitality
Publicado 13 de mayo de 2026 por Dimension Hospitality
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Compensación: 15,50 $ por hora

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends 

    • Hilton Garden Inn Boca Raton

    Enjoy Florida beaches and Boca Raton golf

    Off I-95, we're 10 minutes from downtown Boca Raton. The interstate puts you within 15 minutes of Delray Beach, Boca Raton Beach, and Atlantic Avenue shopping and dining, and there's plenty of golfing in a four-mile radius. Take a dip in our refreshing outdoor pool. The Garden Grille & Bar is open for breakfast and our market is open 24 hours.

    Great American Grille & Bar

    Hungry? We’ve got you covered with tasty cooked-to-order breakfast and a seasonal menu of flatbreads and favorites galore, like our mouthwatering Mobley burger. Or relax and unwind with a drink at our full bar, and enjoy some light bites while you’re at it.

    Dirección 8201 Congress Avenue, Boca Raton, FL 33487
    Tipo de propiedad Hotel
    # Empleos 2

    Acerca de Dimension Hospitality

    Great Hospitality doesn't just happen. But it definitely happens here.

    Recently celebrating our 35th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels.  Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.

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