Restaurant Supervisor

Tiempo Completo

JOB SUMMARY:

The Restaurant Supervisor at Caravan Court is responsible for overseeing the daily operations of the restaurant.  This includes training restaurant staff, supervising all restaurant and F&B activities, attending to any guest or service issues, and ensuring financial integrity of the F&B operation. 

Shift Requirements:

• Open availability on weekdays and weekends, evening hours 4:00PM – 12:00 AM (Subject to change upon business upon business level)

Duties and Responsibilities:

• Display exceptional knowledge of all menu items and prices.
• Be on the restaurant floor during peak hours and special events
  • (5PM to 10PM)
• Greet guests and monitor dining room activity to maintain warm, attentive, and professional service
• Review all menu books for accuracy, durability, and cleanliness
• Complete daily F&B MOD Checklist
• Inspect all tables for appropriate setting
• Verify all reservations are booked through open table
• Review Open Table at the beginning of each shift and plan tables and special events accordingly
• Check Two Mules Cantina email and respond to all reservation inquiries
• Assign sections to appropriate scheduled staff in Open Table
• Conduct pre-shift meeting according standard
• Ensure all opening duties are assigned and completed
• Communicate any 86’d menu items to staff and report to F&B Director and Executive Chef
• Verify proper lighting and music level during open hours of the restaurant
• Ensure restaurant closes at scheduled time and that all closing duties are complete
• Participate in any off-site events
• Attend department and shift meetings such as BEO, Behind the Scenes, Daily Stand Up
• Create and assign weekly training.  Roll out to staff through Alice platform
• Oversee front of house deep cleaning
• Any other duties as assigned by the F&B Director or General Manager
• Ensure front of house staff is adhering to all service standards and codes of conduct
• Be instrumental in achieving a 25% food cost and 22% beverage cost
• Maintain adequate inventory and par levels
• Communicate any shortages to F&B Manager
• Train and rehearse service standards with all bar staff
• Maintain cleanliness, organization, and safety standards throughout F&B outlets
• Submit incident & accident reports
• Document violation of Valencia standards as needed.
• Supervise F&B labor according to business levels
• Ensure compliance with health codes and company standards
• Communicate all special events to Restaurant staff.  This includes food specials and drink specials
• Ensure room service and amenities are delivered according to company standards

Education and Experience

• High school diploma or equivalent or 1-2+ years of supervisory experience within the hotel industry or restaurant

Qualifications

• Knowledge of hotel systems such as Tabit, Alice, Stay N Touch, Open Table
• Be proficient in Microsoft Word, Excel and PowerPoint
• Excellent organizational skills and interpersonal abilities
• Strong verbal and written communication skills
• Effective time management and problem-solving skills
• TABC and Food Handlers Certification is required