Front Office Agent
Tiempo Completo
The Perry Hotel & Marina
Key West, FL
Publicado 22 de abril de 2026 por EOS Hospitality
Description
About The Perry Hotel
The Perry Hotel combines exceptional service with upland hospitality experiences in order to create a destination with a nautical focus. The Perry Hotel is a 100-room boutique property that deftly balances modern design and amenities with the nostalgia and craft of a by-gone era.
Responsibilities/Duties:
- Possesses knowledge of all hotel and marina services as well as hours of operation.
- Greets guests courteously, ability to check guests in and out of the PMS.
- Possesses knowledge of reservation and billing systems.
- Maintains and controls room inventory and availability, coordinates with Housekeeping.
- Possesses knowledge of the hotel's credit policies.
- Possesses knowledge of hotel products, rates, and special promotions.
- Monitors the arrival emails and responds to guest requests.
- Monitors and responds to Helix notifications
- Checks in Resort Pass guests
- Possesses knowledge of, and uses, emergency procedures.
- Conducts inventory of and restocks supplies.
- Completes checkout procedures for guests.
- Maintains security of guest keys and cash drawer; counts and verifies the cash at the end of each shift.
- Monitors guest accounts and notifies supervisor of any extreme changes to any guest account, or suspicious actions by guests.
- Runs a detailed shift audit by employee, and balances daily work to computers.
- Maintains neatness of front desk work area.
- Performs all other related duties as assigned.
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Required Training/ Education/Experience: |
High School Diploma or equivalent. Prior Front Desk experience preferred, but not required. |
Minimum Qualifications: |
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The Perry Hotel offers it employees:
Competitive Wages
Employee Housing
Paid Vacation Time
7 Paid Holidays
Employer-Sponsored Health Plans
Dental Insurance
Vision Insurance
Disability Insurance
Supplemental Insurance
Life Insurance
401K with Company Match
And Much More
Come Join Our Team...
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The Perry Hotel & Marina
Fish the backcountry, dive the Vandenberg, or surrender to the urge to unwind poolside with a dark rum on the rocks. The agenda? No agenda at all. The Perry Hotel is come-as-you-are casual, a pet-friendly place where salt air and five-star service create an irresistible waterfront oasis.
| Dirección | 7001 Shrimp Road, Key West, FL 33040 |
|---|---|
| Tipo de propiedad | Hotel |
| # Empleos | 8 |
Acerca de EOS Hospitality
EOS Hospitality is the hospitality division of EOS Investors, a fully integrated investment firm dedicated to identifying and creating value within the hospitality sector. Our portfolio includes hotels and resorts in Maine, Delaware, Washington, D.C., South Carolina, Florida and California.
Make An Impact
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Join a community of more than 4,000 ambitious, thoughtful hospitality professionals delivering exceptional guest experiences across the U.S. At EOS, we encourage creativity, ownership, and problem-solving at all levels of the organization, and we are committed to weaving diversity, equity, and inclusion into every aspect of our business.
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