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Description

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.

Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

Why should you work at the Park Hyatt Toronto?

Complimentary meal during shift

Complimentary hotel nights and discounts at Hyatt properties around the world

Tuition reimbursement program

2023, 2024 and 2025 Great Place to Work Certified 

SUMMARY

About the Role – F&B Outlets Greeter

Hourly Rate: $24.40

As a Greeter, you will be the first point of contact for our guests—setting the tone for a welcoming, luxurious, and personalized experience. This role is essential in delivering Forbes 5-Star service, where attention to detail, warm and genuine interactions, and intuitive service are paramount.

Key Responsibilities:

Warmly welcome and acknowledge guests as they arrive, using their name whenever possible
Provide information about menus, promotions, and special offerings with genuine enthusiasm
Anticipate guest needs and offer thoughtful assistance with directions or seating preferences
Maintain a polished and professional demeanor at all times, with attention to grooming and body language
Assist with answering phones and scheduling reservations or follow-up appointments
Keep the entrance and host stand area tidy, organized, and inviting
Communicate any guest concerns or issues promptly to the appropriate manager or security
Uphold and incorporate Forbes 5-Star standards in all interactions, including:
- Personalized greetings
- Use of the guest’s name
- Professional tone and language
- Gracious closing remarks
- Genuine interest in guest comfort and satisfaction

Requirements

Service focused personality is essential

Previous fine dining or luxury level service knowledge and training.

Minimum 2 year previous work experience in a world-class luxury brand in a similar capacity.

Must have a flexible schedule, be highly motivated and quality driven

Excellent communication skills

Constant walking & standing

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you be contacted for a job opportunity, please inform the Human Resources department if you need any accommodations.

Park Hyatt Toronto

Find your place at Park Hyatt Toronto: Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun. At Hyatt, diversity, equity and inclusion are at the core of our purpose, to care for people, so they can be their best.

Be part of the team bringing in a new era of a Toronto legacy hotel. Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

Dirección	4 Avenue Road, Toronto, ON M5R 2E8, Canada
Tipo de propiedad	Hotel
# Empleos	6

Acerca de Hyatt Hotels Corporation

We turn jobs into careers. Join us.

Since we opened our doors 65+ years ago, care has remained at the heart of everything we do at Hyatt. Deeply embedded across all areas of our business, World of Care is our global approach to advancing care for the planet, people and responsible business and our World of Care goals and priorities are defined by what is important to our colleagues, guests, customers, owners, investors and communities. The integration of World of Care into our Board oversight solidifies this commitment and the initiatives critical to advancing our World of Care priorities. Explore more of our World of Care stories on the Hyatt newsroom.

Caring for the Planet: Advancing environmental action so destinations around the world are vibrant for our colleagues, guests, customers, owners, investors and communities.
Caring for People: Creating a culture of opportunity by caring for the wellbeing of our colleagues, guests, customers, owners and communities.
Caring for Responsible Business: Embracing our responsibility to create fair, ethical and transparent business practices both within and beyond Hyatt and Hyatt properties.