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Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.

Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications

High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Fairfield Inn & Suites by Marriott DuBois

Discover all DuBois, PA has to offer from our perfectly located Fairfield Inn & Suites. Our Marriott hotel is located near interstate 80, making it the ideal place to stay and enjoy a game in Showers Field, hike at Parker Dam State Park or visit Gobbler’s Knob, home of Punxsutawney Phil. Take advantage of our spacious guest rooms featuring free high-speed internet, in-room microwaves and mini refrigerators, and plush mattresses, crisp linens and fluffy pillows. Our hotel in DuBois offers a 24-hr. business center, 24-hr. fully equipped fitness center, and a guest laundry facility. Start your day off right with our complimentary hot breakfast buffet and end the day with a dip in our indoor pool or by relaxing on the outdoor patio. Need an event venue? Our hotel offers a meeting space for up to 60 attendees. Whether you are in town to visit our local wineries, Treasure Lake or Bilger’s Rock, let our award- winning staff help deliver a memorable experience.

Dirección	2219 Bee Line Highway, DuBois, PA 15801
Tipo de propiedad	Hotel
# Empleos	4

Acerca de Shaner Hotel Group

You matter at Shaner Hospitality Management. We constantly strive to attract and retain the best talent in the hospitality industry. We want all of our associates to reach their maximum potential and build amazing careers at the hotels we manage. Together, we all succeed.

With many opportunities ranging from full services hotels in the Florida Keys to select service hotels located in the heart of Columbus, OH, there is no shortage of where this journey will take you. Our front desk agents and housekeepers keep the guests our number priority during their stays with us. Our Food & Beverage teams craft and create such incredible dishes and mouth-watering award wining cocktails to satisfy every guest we encounter.

We invite you to search, apply and begin your career with Shaner Hotels!