Guardar

Compensación: 18,00 $ por hora

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

Greet guests and provide friendly, helpful service

Assist with check ins, check outs, room assignments, and reservations

Answer guest questions and resolve issues promptly

Operate the front desk system and process payments

Communicate with housekeeping and other departments

Maintain the front desk area in a clean and organized manner

Handle guest requests and escalate concerns when needed

Provide local information and general hotel assistance

Why You Will Love It Here

Supportive team environment

Opportunities to grow in front desk and hotel operations

A role where you meet new people and make a daily impact

Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

EOE

Qualifications

What Makes You You

Strong customer service and communication skills

Friendly, positive, and professional presence

Comfortable using computers and hotel systems

Dependable, organized, and able to multitask

Prior hotel or customer service experience is helpful but not required

Flexible to work any shifts including holidays and weekends

Hilton Garden Inn Nashville Vanderbilt

Steps from Vanderbilt and downtown

We're on Broadway, a five-minute walk from Vanderbilt University and many local restaurants including Hattie B's Hot Chicken. Explore downtown Nashville attractions like Ryman Auditorium, Bridgestone Arena, the Country Music Hall of Fame and Museum, and live music on Broadway. We serve breakfast and dinner in our Garden Grille & Bar.

The Garden Grille & Bar, located in the lobby of the Hilton Garden Inn Nashville/Vanderbilt, is a Chef driven full-service restaurant featuring uniquely prepared American and globally inspired cuisine. Open 7-days a week, Our Chef prepared breakfast buffet is among the one of top in the downtown Nashville area. Featuring gourmet pastries, Belgian waffles, fresh fruit and a full cook-to-order hot bar with southern inspired favorites. While The Grille offers nightly dinner specials with a first-class touch. And don’t forget, while taking in the Nashville nightlife, check out our full-service bar and lounge. Whether you’re “winding-up” or just “winding down”, The Garden Grille & Bar is the perfect place to enjoy award-winning service, great food and specialty cocktails.

The Shop 24-hour mart, conveniently located in our Music City hotel, offers an assortment of refrigerated, frozen, and microwave packaged items. Prepare these items in the comfort of your room using the microwave and refrigerator.

Dirección	1715 Broadway, Nashville, TN 37203
Tipo de propiedad	Hotel
# Empleos	3

Acerca de Dimension Hospitality

Great Hospitality doesn't just happen. But it definitely happens here.

Recently celebrating our 35^th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels. Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.