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Compensación: 16,00 $ por hora

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

Greet guests and provide friendly, helpful service

Assist with check ins, check outs, room assignments, and reservations

Answer guest questions and resolve issues promptly

Operate the front desk system and process payments

Communicate with housekeeping and other departments

Maintain the front desk area in a clean and organized manner

Handle guest requests and escalate concerns when needed

Provide local information and general hotel assistance

Why You Will Love It Here

Supportive team environment

Opportunities to grow in front desk and hotel operations

A role where you meet new people and make a daily impact

Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

EOE

Qualifications

What Makes You You

Strong customer service and communication skills

Friendly, positive, and professional presence

Comfortable using computers and hotel systems

Dependable, organized, and able to multitask

Prior hotel or customer service experience is helpful but not required

Flexible to work any shifts including holidays and weekends

The Westin Crystal City Reagan National Airport

Travel well at one of the only 4-star Crystal City, VA.

Travel well at one of the top Crystal City hotels: The Westin Crystal City is across the Crystal City Metro station (blue and yellow lines) and minutes to Washington DC, Reagan National Airport, Amazon HQ2 (1 mile; complimentary airport shuttle), U.S. Government offices, and Crystal City restaurants. An ideal choice for business and leisure, the only four-star hotels in Crystal City, VA, with city-view rooms featuring signature Heavenly Beds, high-speed internet, and HDTVs. Move well in our new 1,500 square-foot WestinWORKOUT Fitness Studio with Peloton machines. As one of the top meeting hotels in National Landing near Alexandria, VA, we offer cutting-edge audiovisual technology and 15,000 square-feet of flexible spaces 8 event rooms ideally located for easy flow between meeting rooms.. The Jefferson ballroom is an elegant choice for weddings and social events. Discover a place where you don't just get up, but you rise.

Dirección	1800 Richmond Highway, Arlington, VA 22202
Tipo de propiedad	Hotel
# Empleos	8

Acerca de Dimension Hospitality

Great Hospitality doesn't just happen. But it definitely happens here.

Recently celebrating our 35^th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels. Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.