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Overview:

Welcoming guests and assisting them into the Salon. Responsible for performing hair spa services in the manner trained by The Spa. Direct all efforts toward guest satisfaction, the achievement and maintenance of Omni standards and profit maximization.

Responsibilities:

Provide the very highest quality in terms of service and professional concept.

Educate guest regarding home maintenance and the benefits of additional services.

Begin and end hair services at the published time and ensure correct procedures of all services are being followed at all times.

Ensure all equipment, products and linens etc are fully stocked on a day to day basis at your work station.

Maintain acceptable level of cleanliness of equipment and work stations as required by state law and licensing.

Responsible for setting up your service area according to procedures, and disposing of laundry on a timely basis.

Relay with confidence product and service benefits to clients.

Participate in all coaching, salon and company meetings as & when required.

Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.

Maintain a professional, neat and organized appearance according to Omni Mount Washington standards.

Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.

Attend all required department trainings and meetings.

Perform any other duties required by management.

Qualifications:

Required state license and certification.

2 years’ experience and training in similar position in the hotel/resort/guest service industry.

Ability to stand for several hours.

Must be extremely customer focused.

Must have a flexible schedule including evenings, weekends, and holidays.

Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.

Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.

Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.

Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service.

Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.

Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.

Must have the ability to report to work on time and when scheduled.

Must have the ability to stand and/or walk for extended periods of time.

Must meet standards of appearance and maintain a high level of personal hygiene at all time.

Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni Mount Washington Resort

BRETTON WOODS, NEW HAMPSHIRE

ELEVATE YOUR MOUNTAIN ADVENTURE AT OUR NEW HAMPSHIRE RESORT

A place where historic moments shaped the world, the Omni Mount Washington Resort & Spa invites you to enjoy cherished experiences with friends and loved ones. Soar through the mountain air on a zipline canopy tour, take a dip in our indoor or outdoor pools, or play a round of golf when you stay at our New Hampshire resort. Book a ski trip in winter, a guided adventure in the summer, or indulge in a pampering session year-round in our 25,000 square-foot spa and wellness center. Enjoy resort activities like tennis, scenic gondola rides, hiking, lawn games or winter activities, and end your day with dinner at our resort’s restaurants and bars. Grab a bite at Stickney’s Steak & Chop Pub or at the elegant 1902 Main Dining Room before grabbing a nightcap over your favorite game in the Cave - a prohibition-era speakeasy tucked within one of the remaining grand hotels. Retreat to our hotel rooms and suites, featuring sweeping mountain views, plush bedding and more. Our Bretton Woods mountain resort is also the perfect backdrop for your next event, with 30,000 square feet of available space to host your gathering.

Dirección	310 Mount Washington Hotel Rd, Bretton Woods, NH 03575
Tipo de propiedad	Hotel
# Empleos	40

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About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

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