Director of Rooms

Tiempo Completo

Job Purpose: To be directly responsible for the overall management of the Rooms Division which covers Front Office, Housekeeping, Guest Services, Reservation operations, and Loss Prevention.

Essential Functions:

• Works closely with the other Executive Committee members to insure all financial, service standards and employee relation goals are met.
• Participates in the hiring, training, scheduling, reviewing and disciplining of all staff with the support of their operations management team.
• Coordinates, supervises and directs all aspects of the operation with the support of department heads and assistant managers.
• Ensures that guest service standards are met and developed to maintain consistent levels of excellent guest service.
• Maintains close communication with the Resort Manager and other department/division heads.
• Recommends programs for the motivation and development of staff.
• Assists in developing annual budget and action plans, including annual objectives.
• Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required.
• Conducts daily review of Rooms Division hotel operations with Department Heads.
• Attends hotel operational meetings, room’s departmental meetings, and associate-related events.
• Reviews annual objectives composed by department heads and monitors progress to completion over coming year.

Qualifications:

• Minimum of 5 years of Hotel Management Experience in a 4 Diamond hotel/resort environment.
• Background in Rooms Operations
• Exceptional management skills with a proven track record in mentoring/leading a successful team.
• Ability to budget and forecast productivities and direct expenses.
• Ability to establish and maintain relationships with vendors, community and organizations.
• Excellent technical skills to include MS Office, PMS system Opera, Dephi and Oracle.
• College degree in hotel & restaurant management, or equivalent.
• Flexible schedule to include weekends and holidays.
• Ability to communicate effectively and professionally.
• Ability to work under pressure.
• Ability to work independently and within a team environment.
• Must be detail oriented, extremely organized and punctual.
• Must be professionally polished.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.