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Assistant Front Office Manager

Overview:

The Assistant Front Office Manager will work closely with Director of Front Office and night staff to ensure maximum Front Office operating efficiency during the evening hours.

Responsibilities:

Handle all training with associates to ensure Omni Standards.

Communicate with all department managers on continuing basis. Especially the communication with Night Audit each evening/morning.

Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints.

Be very familiar with the hotel computer system for training maintenance and trouble shooting.

Complete weekly supply inventories to ensure adequate pars of such.

Complete rate discrepancy report and make needed changes.

Block/assign applicable arrivals for the following day, i.e. V.I.P.'s, ESP's, Special Requests, etc.

Prepare group information sheets.

Complete check-out with balance report.

Complete credit check daily.

Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities.

Assure knowledge and training of Marketing Programs of company and hotel.

Work closely with the Loyalty Ambassador to ensure all select guests are being tracked and serviced.

Qualifications:

Previous luxury hotel experience is preferred.

Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays.

Ability to stand for the entire scheduled shift.

Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.

Knowledge of Property Management Systems and related computer programs

Strong knowledge of Microsoft Office Software

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni La Mansión del Rio

SAN ANTONIO, TEXAS

RETREAT TO OUR SAN ANTONIO RIVER WALK HOTEL

Step out of our downtown San Antonio hotel to find yourself on the banks of the River Walk. At the heart of the city, this inviting district combines the natural beauty of the river with some of the city’s best dining, shopping and entertainment. From our hotel in San Antonio, you can take a quick stroll to the Alamo, visit the Historic Market Square or hop on a Riverboat Tour. Blending Spanish colonial architecture and European style, the Four Diamond Omni La Mansión del Rio surrounds you with the romance of a grand hacienda. Beautiful rooms and suites combine Old World design with contemporary finishes. A year-round courtyard pool and soothing treatments at Mokara Spa create a welcoming oasis at our River Walk hotel. You’ll also find plenty of space to hold your next meeting, gathering or special event at our hotel, with over 18,000 square feet of event space.

Dirección	112 College Street, San Antonio, TX 78205
Tipo de propiedad	Hotel
# Empleos	27

Acerca de Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.