Food Runner/Busser
Tiempo Completo

Omni Houston Hotel
Houston, TX

Una propiedad de: Omni Hotels & Resorts
Publicado 12 de marzo de 2026 por Omni Hotels & Resorts

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Position Overview:The In-Room Dining Attendant will be the primary point-of-contact for our guests who wish to experience a five-diamond quality in-room meal or beverage experience. This person will close checks to the correct account and deliver orders efficiently and correctly. The In-Room Dining Attendant also facilitates amenity deliveries, calls back guests to ensure every aspect of their order was delivered to their satisfaction and does whatever it takes to ensure timely and accurate service.

Key Responsibilities:

  • Follow Omni guidelines for up-selling to enhance revenue and guest satisfaction.
  • Process and expedite Select Guest (loyalty program) orders.
  • Follow Omni’s “Moments of Service” guidelines for receiving guest orders via telephone and in person
  • during the delivery.
  • Follow Omni’s “Moments of Service” guidelines to confirm the details of each guest order, quoting
  • accurate delivery items and following up on any needed or suggested menu items and preparationdetails.
  • Set up room service trays and tables to prepare for incoming orders.
  • Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the
  • kitchen and bar and deliver food to guest rooms and meeting rooms.
  • Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and
  • efficient manner.
  • Present checks to guests and obtain payment.
  • Close out all payments/signed checks.
  • Perform order taker duties and answer room service telephone.
  • Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company
  • regulations.
  • Enter all guest orders into our point-of-sale system (MICROS) according to Omni standards.
  • Ensure all proper details about the order and pricing/delivery times are communicated to the Kitchen
  • and Room Service delivery teams according to our standards.
  • Work closely with other In Room Dining Attendants, accurately communicating pertinent order
  • information, to ensure all orders are delivered efficiently and to the guest’s specifications.Qualifications:
  • TABC and Food Handler certifications are required
  • Required to work a varied work schedule including nights, holidays, and weekends.
  • Ability to communicate clearly with guests and co-workers in English both verbally and in writing.
  • Working knowledge of computers and telephone systems
  • Previous customer service experience preferred.
  • Previous cashiering experience preferred.
  • Previous in room dining service preferred.
  • Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

    EEOC is the Law Poster.

    Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

    Omni Houston Hotel

    HOUSTON, TEXAS

    DISCOVER A RESORT-STYLE RETREAT AT OUR UPTOWN HOUSTON HOTEL

    Located in the desirable uptown area, Omni Houston Hotel feels like a secluded resort, but is near some of the country’s best shopping. Green parkland and lush foliage surround our Houston hotel. Inside, guest rooms featuring marble baths and rich textiles invite you to relax. Unwind further at one of two resort-style pools or schedule a revitalizing treatment at Mokara Spa. Visit La Reserve to sample a wide selection of local and international whiskeys and visit our on-site nightclub to dance the night away. There are countless things to do near our uptown Houston hotel. Discover The Galleria, an upscale shopping center just minutes from the hotel. You’ll also find Houston’s expansive Museum District nearby to immerse yourself in the city’s culture. NRG Stadium, Minute Maid Park and the Toyota Center are just a short drive away for sporting events or concerts. If you’re in town for business or looking to plan your next event, our hotel has the ideal backdrop with 40,000 square feet of on-site event space.

    Dirección Four Riverway, Houston, TX 77056
    Tipo de propiedad Hotel
    # Empleos 22

    Acerca de Omni Hotels & Resorts

    About Omni Hotels

    Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

    At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest® loyalty program and the company’s Power of One® associate empowerment program.

    A WELCOME FROM JOY…

    Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

    Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

    Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

    Explore our site and get to know us. We’d love to hear from you.


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