Associate Director of Catering

Tiempo Completo

This ideal candidate for this role will utilize creativity and have a keen attention to detail. The Associate Director of Catering assists groups in planning and executing meetings and celebrations at Omni. This person oversees the team of Catering Managers, providing them with the assistance, training and motivation needed to ensure that all groups receive the superior service they have come to expect from Omni Hotels & Resorts.

Responsibilities

• Solicitation of direct-selling in the local Corporate and Social Catering market.
• Event planning and detailing for booked events
• Maximize Catering revenues wherever possible and minimize erosion of check averages from price-sensitive groups.
• Communication of function-arrangement to all responsible hotel departments.
• Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.
• Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
• Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.
• Physically double-check all function arrangements against specifications of client. Correct where necessary.
• Client contract and effective communication to ensure repeat bookings.
• Update and increase client prospects through active prospecting
• Maximize revenues for the hotel through up-selling techniques.
• Be involved in and/or conduct departmental training.
• Use feedback from Group Medallia Meeting Planner Evaluations to improve service quality. Collaborate with DOC-CS on creating action plans to improve scores.
• Collaborate with DOC-CS on weekly and monthly forecasting procedures.
• Other duties as assigned by Director of Catering and Conference Services (DOC-CS).

Qualifications

• College degree preferred
• At least 3 years of progressive experience in a catering/sales hotel or related field
• Knowledge of the operations of the hotel industry
• Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed
• Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others
• Must have proven selling, negotiating and presentation skills
• Requires knowledge of advanced sales techniques
• Highly developed customer service skills with strong attention to detail
• Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred
• The ability to delegate, effectively train and coach
• Must be able to work a flexible schedule including nights, weekends and holidays
• Proactively explore networking opportunities
• Community leadership experience

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.